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3.9.12 can't fullscreen recordings on direct connection, can on video.ui.com

Title says it all:

3.9.12 can't fullscreen recordings on direct connection, can on video.ui.com

 

I have windows open side by side with both connectivity models and it works on the cloud access, not on the local.

 

Not ready to update to 3.10.1, I've lost a system and spent hours recovering so I'll wait for REAL release.

 

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Re: 3.9.12 can't fullscreen recordings on direct connection, can on video.ui.com

3.10.x is the only way. I moved to 3.10.1  ~    30 NVR. Sometimes the process required more work because part of NVR is debian 7 but I have 100% success. Write to the community where you are staying in the update process. 

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Posts: 6,244
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Re: 3.9.12 can't fullscreen recordings on direct connection, can on video.ui.com

There’s a thread nearly at the top of the uv forums with people having huge issues.  I’ve had those same issues.

 

3.10.2+ might be the issue but 3.10.1 isnt

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Re: 3.9.12 can't fullscreen recordings on direct connection, can on video.ui.com

Ubiquiti cannot fix the version you already installed unless you give them remote access and they patch your live copy.  Then again, you could patch it yourself.

 

https://community.ubnt.com/t5/UniFi-Video/How-to-fix-fullscreen-in-Unifi-Video-3-9-12/m-p/2652721#M1...