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New Member
Posts: 11
Registered: ‎11-26-2016
Kudos: 2

Can't adopt Unifi NVR to cloud (video.ubnt.com)

Fresh new NVR v3.7.2

1x G3 v3.7.0

 

Working fine internally on my network (all UniFi gear - USW + USG + UC-AC-Pro)

 

I've enabled port forwarding on my USG as follows:

Unifi Video HTTP Web * 7080 192.168.1.120:7080
UniFi Video HTTP/S * 7443-7447 192.168.1.120:7443-7447

 

I can ssh into the NVR, ping video.ubnt.com and it's always failing on https://video.ubnt.com/select-nvr

 

Any ideas?

Ubiquiti Employee
Posts: 1,137
Registered: ‎02-13-2017
Kudos: 594
Solutions: 73

Re: Can't adopt Unifi NVR to cloud (video.ubnt.com)

What exact error message are you seeing when it fails?

New Member
Posts: 11
Registered: ‎11-26-2016
Kudos: 2

Re: Can't adopt Unifi NVR to cloud (video.ubnt.com)

Capture.PNG

New Member
Posts: 11
Registered: ‎11-26-2016
Kudos: 2

Re: Can't adopt Unifi NVR to cloud (video.ubnt.com)

[ Edited ]

ping!

 

I've now upgraded to NVR v3.8.0 and GVC-G3 v3.8.3 .... still no luck on having it hooked up to video.ubnt.com

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