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G3 pro focus question

Images from this particular G3 pro seem to be blurry on the right side.  What to do?

 

I've attached an image.

 

Ucam1 - Jul 12 '18 03_55_04 PM.jpg

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Ubiquiti Employee
Posts: 3,198
Registered: ‎06-18-2015
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Re: G3 pro focus question

Hi @fantonio7,

Could you please SSH into the camera and run this command (use copy + paste):

ubnt_isp_fac_cmd 06 81 01 04 19 01 FF

This will trigger a process where the camera will reset the lens which may take about 30 seconds.

If that doesn't resolve the focus, please let me know.

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Ubiquiti Networks Enterprise Support Team


Check out our ever-evolving UniFi Video Help Center and UFV3 User Guide for answers to many common questions!

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Ubiquiti Employee
Posts: 3,198
Registered: ‎06-18-2015
Kudos: 1009
Solutions: 287

Re: G3 pro focus question

Hi @fantonio7,

Could you please SSH into the camera and run this command (use copy + paste):

ubnt_isp_fac_cmd 06 81 01 04 19 01 FF

This will trigger a process where the camera will reset the lens which may take about 30 seconds.

If that doesn't resolve the focus, please let me know.

UBNT_Alternate_Logo.png
Ubiquiti Networks Enterprise Support Team


Check out our ever-evolving UniFi Video Help Center and UFV3 User Guide for answers to many common questions!

Emerging Member
Posts: 41
Registered: ‎02-06-2018
Kudos: 6

Re: G3 pro focus question

That caused a huge improvement.

 

Should I run this on all my new cameras?  ...or just the ones that "look fuzzy"?

 

 

Ubiquiti Employee
Posts: 3,198
Registered: ‎06-18-2015
Kudos: 1009
Solutions: 287

Re: G3 pro focus question

You should only need to run the command on G3-PRO cameras that are unable to focus. Either way, it won't hurt if you decide to run it on the cameras if you want to test.

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Ubiquiti Networks Enterprise Support Team


Check out our ever-evolving UniFi Video Help Center and UFV3 User Guide for answers to many common questions!

Emerging Member
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Re: G3 pro focus question

I spoke too soon.

 

On the particular camera where I was having the focus problem, the  command provided by Ubiquiti corrected the DAYTIME focus, but the night focus (infrared) is still bad.

 

Other G3-pro cameras here have much crisper images at night.

 

What do I do now?

Member
Posts: 130
Registered: ‎09-09-2015
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Re: G3 pro focus question

I have the same problem aswell ! It's useless!

Did the 

ubnt_isp_fac_cmd 06 81 01 04 19 01 FF

this is the result, Was way way better before.

 

UVC G3 Pro - Jul 20 '18 08_09_36 AM.jpg

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Emerging Member
Posts: 41
Registered: ‎02-06-2018
Kudos: 6

Re: G3 pro focus question

Just to be precise ... my night focus problem isn't as bad ad bergqvist's!

 

Reminder... I ran the command, which recalibrated the focus on this G3-pro, and made daytime autofocus become sharp.  However doing so looks like it made night focus blurry.  Here's a night picture...

 

Ucam1 - Jul 20 '18 02_02_20 AM.jpg

 

Look at the juniper hedge on the right side.  You can't make out the branches. Its a blur.  Edges of the car are fuzzy.

 

What do I do now?

 

Member
Posts: 130
Registered: ‎09-09-2015
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Re: G3 pro focus question

I tried it a couple of more times, eachtime it has a short window where the picture is sharp, but it stays at it for 0.2 sec and then goes right to assdrunk googles.

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