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New Member
Posts: 2
Registered: ‎04-20-2017

Hardware NVR not working on it's own

Hi!

We have the hardware NVR

https://www.ubnt.com/unifi-video/unifi-nvr/

We can not connect properly when the PC is not present though, some simple setting must be wrong.

The live stream works fine worldwide when the PC is connected to the LAN only.

Once removed the app or remote browsers are connected to the camera and we get a still shot but not moving picture.

 

Thanks in advance,

Fredrik in Sweden

Ancient Member
Posts: 28,031
Registered: ‎05-05-2012
Kudos: 8841
Solutions: 1346

Re: Hardware NVR not working on it's own


fredrikglimberg2017 wrote:

The live stream works fine worldwide when the PC is connected to the LAN only.

 


The NVR does not need a PC.  Did you install the UFV software on the PC?

New Member
Posts: 2
Registered: ‎04-20-2017

Re: Hardware NVR not working on it's own

Hi,

Thanks for the reply.

The PC software has not been installed.  

 

The NVR was connected to the network hub with it's own cable.

A computer connected via cable to the hub was used during setup via browser (Chrome)

Once that computer is disconnected the Cloud access and mobile app access does not work fully.

Although it seems very close, I do get a still picture with current timestamp and it shows current coverage.

Camera says connected.

No video streaming.

 

I'm at a loss here  

 

 

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