New Member
Posts: 3
Registered: ‎04-21-2017
Kudos: 1

NVR Appliance 3.10.1 update now I cant view camera through web or app.

I updated my NVR appliance... the 2TB model.  The update appeared to apply just fine but now I cant view my cameras through the app or video.ubnt.com.  It just shows as loading... but nothing ever happens just sits and spins.  I have logged into the IP of the NVR and rebooted it but this has no effect at all on the problem.  Everthing was working perfectly prior to the update.  Any thoughts or suggestions on how I can try to fix this.  

New Member
Posts: 3
Registered: ‎04-21-2017
Kudos: 1

Re: NVR Appliance 3.10.1 update now I cant view camera through web or app.

In my case I had to ssh into the NVR and reapply the update.  After that things started working again. I'll monitor and report back with any other issues.