Reply
Highlighted
New Member
Posts: 2
Registered: ‎04-13-2018

Strange lines in the image

Hi friends

 

i have an image problem and din’t know if there is a hardware problem or a software problem

 

do you know where is the problem and how i have to solve it?

 

i see these two lines in te camera image:

DBF5796E-0497-4739-8ECF-EC7A964354CF.png

New Member
Posts: 2
Registered: ‎04-13-2018

Re: Strange lines in the image

Hello friends

 

Nobody knows anything about these two lines?

 

I need help

 

thanks

Emerging Member
Posts: 54
Registered: ‎05-27-2017
Kudos: 17
Solutions: 2

Re: Strange lines in the image

I haven't seen that before. Can you go to the NVR and open the live feed for the camera. Click on the gear icon then choose Distortion Correction. Turn it off and see if the lines change.

Ancient Member
Posts: 32,216
Registered: ‎05-05-2012
Kudos: 10344
Solutions: 1588

Re: Strange lines in the image

Open a support ticket and likely you will need to RMA.

Reply