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New Member
Posts: 5
Registered: ‎03-27-2017
Solutions: 1

Timeline not working

It wasn't working last night, then started working.  Now today, it just shows three flashing dots in lower left-hand corner of display windows.

 

Running in a VM. 

 

Host is dual X5647 Xeon with 96GB of RAM

 

VM is 1 CPU

4GB

100GB HD

 

Load on system as a whole isn't too bad.  Only one camera hooked up now with a second being added.  

 

Server 2012R2 as the OS.  Fully patched.  Used the Java version that Unifi software downloaded.

Ancient Member
Posts: 28,777
Registered: ‎05-05-2012
Kudos: 9077
Solutions: 1389

Re: Timeline not working

That is why it is marked as beta.  FTR works better than mocord and it helps to get jiggy with the keyboard shortcut keys (spacebar, left/right arrow) to get it to play.

New Member
Posts: 1
Registered: a week ago

Re: Timeline not working

Somewhat understandable since it's beta.  Does that mean we can't after for help?

 

So you're saying do FTR and it will show the motion segments on the timeline?

 

I would rather just stick to motion so I don't have to sit through 5 hours of nothing trying to track down an incident.

Highlighted
Member
Posts: 177
Registered: ‎12-04-2013
Kudos: 108
Solutions: 1

Re: Timeline not working

There are multiple threads on this ,however asking for help on this hasnt yeilded any results to this point.

Ancient Member
Posts: 28,777
Registered: ‎05-05-2012
Kudos: 9077
Solutions: 1389

Re: Timeline not working

Not sure if beta features fall under the general beta TOU but yes, it pretty much means you have to accept it with the flaws and not ask for support here.

 


We expect our beta participants to:
  • Provide timely and thorough feedback on new features and enhancements of the software, both good and bad.
  • Be patient while issues are addressed and resolved.
  • Understand that beta software shouldn't be treated as production software. Beta software may contain issues or bugs and is considered under development, and beta software testers must be willing to accept these risks.
  • Not discuss Beta features, results, and other topics anywhere but the official Beta forums or through direct email with Ubiquiti staff.
  • Not request technical support from UBNT staff via official support phone lines or support@ubnt.com. All Beta-related support from UBNT will be provided via official UBNT Beta forums.
  • Allow UBNT developers full access to beta devices when possible, whether directly through remote connection, or by continuous updates of support files.



 

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