New Member
Posts: 10
Registered: ‎01-09-2015

Windows 10 Service Stops



So I know the UniFi Video Service is not supported on Windows 10x64, but I have a client that currently has a 9 camera system running on it. Every now and then the service will stop. No rhyme or reason. Usage doesn't seem crazy but I plan to run a RAM disk setup on it to alleviate any potential medium issues. Anything else I should be looking at? (Compatibility mode, java, things like that)

Ubiquiti Employee
Posts: 2,795
Registered: ‎06-18-2015
Kudos: 891
Solutions: 247

Re: Windows 10 Service Stops

Hi @div1ded,

Without seeing logs, we do have some users who are reporting issues when running Java 8 build 161/162. If you have upgraded to this release, you may want to stop the unifi-video service, uninstall Java completely, and re-install JRE 8 151.

If that doesn't work, I'd suggest checking the server.log and mongod.log files at the time the service stops for any indications of an error.

Ubiquiti Networks Enterprise Support Team

Check out our ever-evolving UniFi Video Help Center and UFV3 User Guide for answers to many common questions!