New Idea

UniFi VoIP Repository.

Submitted by -
Status: Accepted

Ubnt, please include a repository for UniFi VoIP controller just like what you did for UniFi AP controller. It will made things a lot easier for us to install the packages and keep it up to date too. I wish ubnt will really consider this idea.

 

Thanks,

Jack.

Dialplan

Submitted by -
Status: New Idea

I can't believe I'm the first person to want to edit a dialplan.

vlan tagging on voip phones is a must.

Submitted by -
Status: Accepted

When will you add vlan tagging to your voip phones? Without proper vlan tagging the phones are useless in a true enterprise environment .

 

replaceable handset cord

Submitted by -
Status: Implemented

One of the largest conserns I've heard on these units it the lack of a field replaceable handset cable.

Softkeys

Submitted by -
Status: Accepted

This is critical.

 

Speed dial, SLA / BLA buttons, buttons for hold / park, etc.

Paging / Intercom

Submitted by -
Status: Implemented

Where I can I page from 1 phone... and I can say " BOY GET your butt up here", to my son... and it will go across all phones, over the speaker phone.

 

Or

 

I can page from 1 phone to another directly and it will auto pick up on speaker phone. 

 

I miss this feature having it on a Avaya IP Office PBX and a Cisco PBX too.  I use it all the time... and my company does too. 

 

Thanks!

 

Unifi Voip Pro - SIP video calling - now theres an idea

Submitted by -
Status: New Idea

Would it be too much trouble to have devices which profess to be video capable, function with an industry standard protocol such as SIP maybe?

Full "Skype for Business" PBX Support

Submitted by -

We have around 150 phones on an alcatel PBX.  We're deploying Skype for Business in the next 6 months.  I didn't see any good options for a physical phone.

 

This is a massive opportunity for Ubiquiti, IF they can debug and get their phone working with Microsoft's solution.   

BLF support for call parked lines / hot keys

Submitted by -
Status: Implemented

Hot key / BLF support would be a very useful feature for a busy office.

Managed Phone OS

Submitted by -

Need to be able to centrally manage the handset OS.

 

1. Install or not install the Google Framework Services.  - Not everyone even wants this on their devices.

2. Ability to push apps to the devices.

3. Ability to restrict what apps can be installed on the device when GFS or other app stores are installed.

4. Ability to factory reset the OS in the event a user has pooched it.

5. Ability to lock the OS down so that only whitelisted apps can run.

Update op the android version of the voip phones

Submitted by -
Status: New Idea
Android 4.8 even don't supports unifi video anymore with the latest nvr update. And a lot of other apps arn't working anymore.

Wall Mounting

Submitted by -
Status: Accepted

wall mountable phones!

this is a must. hopefully coming soon.

 

REQUEST - Limited access accounts

Submitted by -
Status: Accepted

I think it'd be nice to be able to lock down the UVP devices so people can't play with them.

 

I'd love to be able to restrict access to the phone app only, so my operators can do nothing but make and receive calls.

 

It's a phone.  It doesn't need to do anything other than be a phone (unless I give specific permission to do more).

 

Thanks,

Jay

[REQUEST] Dual ringtones for internal / external calls

Submitted by -

TLDR: Make it possible to differentiate the ringtone between an internal or external call.

 

Hi,

 

Almost every busy office needs this:

A way to hear (without looking at your phone) if it is a collegue calling or wheter a customer is currently waiting for you to pick up!

 

All basic and major phone brands already provide this option, so when a bussiness chooses for the high-end phone hardware of UVP they expect the features accordingly.

This is such a basic request we didn't even test out before deciding to order a dozen phones.

 

(We still don't regret it, but we really hope this feature will be implemented very soon!)

Incoming Call Display Account

Submitted by -
Status: New Idea

It may be useful to have the account displayed on the incoming call more than the IP of the PBX.  If a phone is configured with multiple accounts from the same PBX then it would be impossible to determine the account that the call is coming through on by the IP alone.  

Night-time mode

Submitted by -

This feature would be for the implementation of a "night-time" mode for the phone, when used in residential settings.

 

Currently, the phone operates in the same mode day or night. Having a night time mode would be useful for phones in bedrooms and would have features like:

 

- turn off the notification light during night time hours

- don't ring the phone for calls during night time hours (unless for specified "break through numbers")

- turn off the display far quicker than during the day (say 15 seconds)

- don't play any notification sounds

 

I've looked for a general Android night mode setting but can't find anything on the phone.

 

Cheers,
Andrew

Handset - Setting to Disable Launching Phone App

Submitted by -
Status: Implemented

Idea:

A checkbox that enables/disables the launching of the UVP Phone app when handset is lifted.

Bonus Idea:

Instead of the above, a drop-down menu that lets the user choose what (if any) app is launched when the handset is lifted.

 

Why:

As it stands (4.5.2), picking up the handset launches the phone app.  This is probably fine for many users.

Some users, though, may want to use the UVP with Google Hangouts [Dialer] or other third party phone apps.  So, as it stands, when using 3rd party apps, and picking up the handset, the UVP Phone app awkwardly launches, and has to be closed manually by the user (to get it out of the way).  

Also, if your PBX is setup to give a dialtone when the handset is lifted (and the UVP Phone app is open), like mine is, a dialtone pops up in the background of your 3rd party app call when the handset is listed.

 

Unifi Video on Phone Screen

Submitted by -
Status: Implemented

I would like to be able to display a feed from one of my Unifi Video cameras or NVR onto the display of the Unifi VoIp phone. It would be nice to set a trigger. IE EXT 500 calls and it automaticly displays the camera feed for camera 1..

 

This would be usfull with Door Call Boxs.

Bluetooth pairing to Mobile Phone for taking calls

Submitted by -
Status: New Idea

Hi

 

I would like to be able to have calls which come in on my mobile phone be answerable on my desk handset. Often I will get calls on my mobile, meanwhile I have a $400 bluetooth-enabled deskphone!

 

The current Cisco SPA525 handsets support this. The mobile shows up like an extension once paired.

 

Thanks