New Idea

Paging / Intercom

Submitted by -
Status: Implemented

Where I can I page from 1 phone... and I can say " BOY GET your butt up here", to my son... and it will go across all phones, over the speaker phone.

 

Or

 

I can page from 1 phone to another directly and it will auto pick up on speaker phone. 

 

I miss this feature having it on a Avaya IP Office PBX and a Cisco PBX too.  I use it all the time... and my company does too. 

 

Thanks!

 

BLF support for call parked lines / hot keys

Submitted by -
Status: Implemented

Hot key / BLF support would be a very useful feature for a busy office.

Unifi Video on Phone Screen

Submitted by -
Status: Implemented

I would like to be able to display a feed from one of my Unifi Video cameras or NVR onto the display of the Unifi VoIp phone. It would be nice to set a trigger. IE EXT 500 calls and it automaticly displays the camera feed for camera 1..

 

This would be usfull with Door Call Boxs.

Handset - Setting to Disable Launching Phone App

Submitted by -
Status: Implemented

Idea:

A checkbox that enables/disables the launching of the UVP Phone app when handset is lifted.

Bonus Idea:

Instead of the above, a drop-down menu that lets the user choose what (if any) app is launched when the handset is lifted.

 

Why:

As it stands (4.5.2), picking up the handset launches the phone app.  This is probably fine for many users.

Some users, though, may want to use the UVP with Google Hangouts [Dialer] or other third party phone apps.  So, as it stands, when using 3rd party apps, and picking up the handset, the UVP Phone app awkwardly launches, and has to be closed manually by the user (to get it out of the way).  

Also, if your PBX is setup to give a dialtone when the handset is lifted (and the UVP Phone app is open), like mine is, a dialtone pops up in the background of your 3rd party app call when the handset is listed.

 

Requested UVP-Pro feature

Submitted by -
Status: Implemented

When a phone is set up with multiple SIP accounts, please show for an incoming call which SIP account it is from.

Choosing the extension your outgoing call uses

Submitted by -
Status: Implemented

I just got my VOIP phone, and it seems awesome, good job guys!  The only thing missing from it that myself and a lot of people in my office would want is the ability to have multiple extensions to choose from, especially for calling out.  Example:

 

I call customers all the time and I want my caller ID to show up as our 1-800 number so that they don't figure out what my desk phone's number is and call me back directly.  I want them calling back the general PBX and putting my extension.

 

If I pick up my desk phone and call my co-worker's cell phone that's out in the field, I want the caller ID to show up as a specific number so that they know it's ME calling them

 

My solution to this on our existing Grandstream phones (which I want to replace with yours! :-D) was to create two extensions for most of our office users.  The phonebook pushed to each phone had every employee's cell phone numbers, along with the setting to call using the secondary extension that actually had a direct DID assigned to it.  This way if I pick up my phone and call Customer X they see my caller ID as our 1-800 number. If I pull up the phonebook on my phone and call our sales rep in Idaho, it's going to dial with my secondary extension, and he will see the caller ID of my actual direct line to my desk phone and know it's me.

 

I saw that your phone can already set up multiple SIP accounts, so you're good there.  My request is as follows:

 

1) When dialing a number, have a spot on the screen to press to choose which SIP account you are using to place the call

 

2) When setting up Contacts, or Phonebook, or whatever you want to call it, allow a default SIP account to be assigned to be used when calling that person.  Automating that via Unifi, XML file, or whatever, would be perfect so I can push out a corporate phonebook to everyone's phones.

 

Thanks for listening!

Multi Site

Submitted by -
Status: Implemented

the ability to have one global system across multiple sites.

two different restaraunts at two differnet physical addresses, 

intercoming eachother as if they were at the same locaiton. 

Basic SIP functionality

Submitted by -
Status: Implemented

Have endpoint devices (phones, ATAs, whatever) do standard SIP out of the box to any SIP softswitch/device.

From a marketing perspective this allows anyone to get a phone and try it out on their existing SIP system.   Otherwise, if a user has to deploy a USG in order to even try a phone, you're going to loose a lot of sales...

Jim

729 codec and BLF

Submitted by -
Status: Implemented

Dear Sir,

 

Please add 729 codec and BLF feature for the new firmware

 

Thank you and 

 

Blessings

Edy

Set default dialer app

Submitted by -
Status: Implemented

I'm using Whatsapp.  In the app, it has the ability to select "Call" a number.  It would be great if this would automatically launch the UniFi voice app or allow you to pick the default dialer application like all other Android phones do.

 

I haven't found a way to set the default dialer application yet.

Quick Dial-list Contacts (UVP-Pro)

Submitted by -
Status: Implemented

Hi

 

I would like to have a Quick Dail-List ( Favorits Tool )

 

cheers Manuel

Redirection server for locating inform URL of provisioning server

Submitted by -
Status: Implemented

To support ITSP deployments of large quantities of UVP's to end customers with minimal hassle and DIY-install, a sort of redirection service will need to be supported.

 

A relatively high-level description on how this could work.

  1. The ITSP registers (preferrably via API) MAC-addresses of the units and it's inform-URL (for example "https://tr069.itsp-example.com") with UBNT.
  2. When first powered up (or after a factory reset), units try (in order) to locate the correct inform URL via the following methods: DHCP option 43 and/or 66, https://unifi.<local domain>, https://itsp-redirect.ubnt.com. Successfull provisioning via either of the steps stops it from trying the next method.

Some comments:

  • This whole process would of course need to be secure, preferrably using client certificates in the UVPs for establishing the HTTS session both for the redirect service and when establishing the provisioning sessions with the ITSP.
  • The above would require Ubiquiti to issue server certificates for the ITSP's inform URL FQDN (tr069.itsp-example.com in the case above)
  • A level of trust would need to exist between the ITSP and Ubnt for making sure units not acquired by the ITSP are registered in the redirect server. ITSP's allowed to register units in the redirect server would of course be responsible for the MAC:s they register and a contract between the two parties would probably need to be established between the two parties.

option to use other softphone on UVP, i.e. 3CX

Submitted by -
Status: Implemented

it's not possible to disable the UBNT phone app, or configure the app to use as default

Expand SIP Account settings on the phones

Submitted by -
Status: Implemented

Is there a possibility to expand the 'account'-section on the phones themselves?

 

Some accounts use i.e. endpoint@company.tld as login, but use a voip.provider.tld as 'proxy' server.

So you need to be able to specify both to get it working (think it's 'from-domain' in the enpoint, and the proxy is the 'pbx' where it has to register).

Have an account now, that I like to test that way on 1 UVP, but can't for now.

Choice of DTMF settings (since some companies may use i.e. INFO instead of RFC4733) That way, they can keep their server config standarized (instead of picking another setting per other extension)

 

Custom dailplan settings, so you can do some tricks 'per device' (and not only on the pbx-end)

Can be handy for on-device filtering, when an endpoint has i.e. 2DID's and user wants to choose what DID is advertised for each call.

USG with my current router

Submitted by -
Status: Implemented

Figure out a way where I can use the voip phones & USG if needed, with out loosing my multi lan already installed working perfectly router/firewall/gateway.

Large Enterprise auto-provisioning suggestions

Submitted by -
Status: Implemented

I have a few requests to improve auto-provisioning. These changes would make it easier for larger & remote installations to be managed.

 

  • A configuration parameter to set a provisioning URL in memory until a factory reset is done, and then check that URL for further instructions. (Example: First, go to Server A from Option 66, then go to Server B from the config file)
  • A built-in SSL Client Certificate (unique cert per-device preferred) signed by a Ubiquity Equipment Issuing CA for verification by the provisioning server. This is to prevent brute-force filename guessing against a provisioning server. New hardware will likely be required to support this change, as it would have to be programmed at the factory to be secure.
  • The optional ability to set Google credentials in the configuration file.
  • The ability to split the configuration file and include parts from other locations.

DNS SRV support for SIP Server

Submitted by -
Status: Implemented

As a VOIP service provider, we use DNS SRV records to populate multiple SIP servers per account to our endpoints for redundancy/failover.  

 

The UVP does not appear to support DNS SRV.

allow emergency calls from lockscreen

Submitted by -
Status: Implemented

Hello Ubiquiti,

 

with PIN enabled on the UVP, outgoing calls can only be made when logged in. However, certain calls should be possible even when the phone is locked, like 911. Please note that numbers for emergency calls may differ in other countries, so emergency numbers should also be configurable.

 

best regards,

conny

improve UVP compatibility with Google's Play Store apps

Submitted by -
Status: Implemented

Hello Ubiquiti,

 

the UVP's ability to install apps from Google's Play Store is one of its strong points. However, there is a good percentage of apps that are just "incompatible with this device". The review posted on

http://www.efficient-telecom.com/uvp-review/

 elaborates on this, as well as other shortcomings of the UVP.

 

Please the compatibility aspects and the other downsides stated in

http://www.efficient-telecom.com/uvp-review/

 into consideration for further improvements on the UVP products.

 

Best regards,

conny

Broadcast to VoIP phones from Unifi EDU app

Submitted by -
Status: Implemented

We are installing Unifi EDUs in our highschool for our PA system. In many smaller rooms it doesn't make sense to install an AP but they still need a phone and PA. We will be replacing our VoIP phones with Unifi phones hopefully and it would be great if we could page them as well as the APs.