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Senior Member
Posts: 13,055
Registered: ‎08-04-2017
Kudos: 2217
Solutions: 640

Re: AP IN-WALL unable to upgrade from 3.3.8.3791

Hello @ianlap,

 

Use this link in the custom upgrade ( only for UAP-IW )

http://dl.ubnt.com/unifi/firmware/U2IW/3.7.58.6385/BZ.qca933x.v3.7.58.6385.170508.0942.bin

 

 

Regards,

Glenn R.

Cloud Hosted Controllers | Glenn R. | UniFi Installation/Easy Update Scripts | UniFi-Video Installation/Easy Update Scripts | UniFi-VoIP Installation Scripts
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New Member
Posts: 22
Registered: ‎03-16-2017
Kudos: 1

Re: AP IN-WALL unable to upgrade from 3.3.8.3791

We didn't do anything to our existing controller; we simply spun up a seperate 5.8 controller, 'forgot' the in-walls on the newer controller, adopted them on the 5.8 and updated them there; forgot them from the 5.8 and then re-adopted them back into our new controller.

New Member
Posts: 22
Registered: ‎03-16-2017
Kudos: 1

Re: AP IN-WALL unable to upgrade from 3.3.8.3791

As per my earlier message when we experienced this we couldn't get any post 3.3.8 firmware to take on the in-walls so went to 3.9.54 (corrected) from an older controller. If someone manages to get around this by going to 3.7.58 from a newer controller that would obviously be simpler, but I'm just saying that didn't work for us when we tried it.

Senior Member
Posts: 13,055
Registered: ‎08-04-2017
Kudos: 2217
Solutions: 640

Re: AP IN-WALL unable to upgrade from 3.3.8.3791

Hello @st-edmunds-it,

 

5.8.30 and 5.9.29 have the same firmware versions available..

 

 

Regards,

Glenn R.

Cloud Hosted Controllers | Glenn R. | UniFi Installation/Easy Update Scripts | UniFi-Video Installation/Easy Update Scripts | UniFi-VoIP Installation Scripts
USG-4-PRO • USG
USW-48-500W • USW-24-POE-250W 2x • USW-16-POE-150W 3x • USW-24 • USW-8-150W • USW-8
UAP XG • UAP-SHD • UAP-HD • UAP-NanoHD • UAP-AC-PRO 2x • UAP-AC-LITE • UAP-AC-IW • UAP-AC-M
UCK-G2-PLUS • UCK-G2 • UCK
New Member
Posts: 24
Registered: 2 weeks ago

Re: AP IN-WALL unable to upgrade from 3.3.8.3791

Well thank you very much - it is great that the community seems to know more the the Tech Support - not that a rare circumstance I discovered over 30yrs in IT 

 

Fantastic  it worked much kudos to you friend

 

Cheers

upgrade1.jpg
upgrade2.jpg
Senior Member
Posts: 13,055
Registered: ‎08-04-2017
Kudos: 2217
Solutions: 640

Re: AP IN-WALL unable to upgrade from 3.3.8.3791

Hello @ianlap,

 

Awesome, thanks for the update! Ubnt Banana

 

 

Regards,

Glenn R.

Cloud Hosted Controllers | Glenn R. | UniFi Installation/Easy Update Scripts | UniFi-Video Installation/Easy Update Scripts | UniFi-VoIP Installation Scripts
USG-4-PRO • USG
USW-48-500W • USW-24-POE-250W 2x • USW-16-POE-150W 3x • USW-24 • USW-8-150W • USW-8
UAP XG • UAP-SHD • UAP-HD • UAP-NanoHD • UAP-AC-PRO 2x • UAP-AC-LITE • UAP-AC-IW • UAP-AC-M
UCK-G2-PLUS • UCK-G2 • UCK
New Member
Posts: 24
Registered: 2 weeks ago

Re: AP IN-WALL unable to upgrade from 3.3.8.3791

I hope ur sage advice helps others too - really appreciated truly
New Member
Posts: 22
Registered: ‎03-16-2017
Kudos: 1

Re: AP IN-WALL unable to upgrade from 3.3.8.3791

Glad to hear the 3.7.58 version works as an intermediary step to get out of this. When we had this, no intermediary version we tried worked from a 5.9 controller but we didn't try every permutation!

Senior Member
Posts: 13,055
Registered: ‎08-04-2017
Kudos: 2217
Solutions: 640

Re: AP IN-WALL unable to upgrade from 3.3.8.3791

Hello @st-edmunds-it,

 

If you were to run into an issue next time just tag me Man Happy

 

 

Regards,

Glenn R.

Cloud Hosted Controllers | Glenn R. | UniFi Installation/Easy Update Scripts | UniFi-Video Installation/Easy Update Scripts | UniFi-VoIP Installation Scripts
USG-4-PRO • USG
USW-48-500W • USW-24-POE-250W 2x • USW-16-POE-150W 3x • USW-24 • USW-8-150W • USW-8
UAP XG • UAP-SHD • UAP-HD • UAP-NanoHD • UAP-AC-PRO 2x • UAP-AC-LITE • UAP-AC-IW • UAP-AC-M
UCK-G2-PLUS • UCK-G2 • UCK
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