09-13-2017 02:52 PM
I just upgraded my controller from 3.x to 5.6
After configuring the new site, I imported settings from old controller.
Got All AP's connected. Tried to upgrade
Says upgrading then comes back with same version
Tried upgrading via SSH/SCP using syswrapper.sh upgrade2 &
That runs, reboots but does not upgrade.
Finally. I reset the APs back to default.
Ran mca-cli shell / set-inform x.x.x.x:8080/inform
to Add APs back to controller.
Ran upgrade (before pushing out any settings) devices reboots, still running same version.
Can anyone help me with this?
09-13-2017 03:45 PM - edited 09-13-2017 03:50 PM
Disable wireless on the AP. Try the upgrade again.
If you're trying the Custom Upgrade option, you have to change the URL link from https to http
09-13-2017 04:29 PM
Under AP Configuration, WLANS
WLAN Group Off
Both Wireless Networks Overides set to Disabled.
Ran Upgrade -> Same thing, Starts Upgrading, then just reverts to Connected (Needs Upgrade)
Is there a version I should jump to
18.104.22.16801 -> 22.214.171.12450
09-13-2017 09:32 PM
Specifically, which firmware file did you SCP over? Did you rename the file to 'fwupdate.bin'? We need to see step by step where this is failing.
09-14-2017 04:38 AM - edited 09-14-2017 04:39 AM
It needs to be fwupdate.bin, non filename.bin
Will a TFTP update work?
09-14-2017 05:48 AM
How many APs in total? Are they all UAP-LRs?
09-14-2017 06:11 AM
We use and EdgeMax to power/route the APs
Each AP via Controller:
Configuration -> Network, Using DHCP (assume this then points to EdgeMax) since under EdgeMax -> services -> DHCP server I see our WLAN Prod & Guest networks. AND I see a third subnet with 3 statis IPs
The static are the AP's.
Should the Router/Subnet in AP DHCP server config match the LAN Network on the controller? On the controller the only Network We have is LAN and Gateway subnet is same as Controller (server) and EdgeMax but not the same as DHCP server for these AP's
09-14-2017 08:35 AM
Under Each AP configuration-> Network -> Using DHCP
The AP's are configured on the EdgeRouter DHCP service w/ reserved static IP addressed. Same for each WLAN network. They are both configured on EdgeRouter for DHCP subnets.
Neither WLAN is showing up on an wireless device.
Guest -> does not appear
Prod -> Not broadcasted also is not accesible to join.
Users that already were joined to both network, have the SSID/pwd already configured. So ideally it would have just reconnected. But something else is going on. Wireles is enabled for both WLANS on the controller.
09-14-2017 09:56 AM
what does that return?
Can we get some screen captures of all your network equipment and how it all interconnects?
09-14-2017 10:08 AM
I cannot ping the url. I can ping the edgemax and the firewall.
If the AP's are set to DHCP and get their DHCP static address from EdgeMax. Where would the DNS settings be set on the EdgeMax for this?
I rather not put my network info on this public forum.
Even with the networking issue above (DNS) the AP's are not broadcasting at all.
With the same settings pushed out, no one is reconnecting to SSIDs
and the WLAN that is broadcasted does not show up as an available network.
09-14-2017 10:16 AM
They need internet access for most firmware upgrades that aren't embedded in the controller.
None of that should stop the local upgrade option from working, though.
Please attempt the local upgrade again and capture the screen output and post it here.
If you can't post information here, start a chat session with UBNT support, and get them to work through your issues.