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New Member
Posts: 5
Registered: ‎10-25-2016
Accepted Solution

Cannot join AP to controller

[ Edited ]

Hello everyone

 

I'm having a little issue with adding a second Unifi AP (AP-AC-Lite) to my controller.

 

Now this one is connected via a ethernet over powerline bridge, however I was able to log into it via SSH. Foolishly, I reset it to factory defaults.

 

My controller is installed on a Ubuntu server with the IP 192.168.3.100. Before the reset the new AP had IP 192.168.3.3.

 

Now I was able to see it with the Ubiqiti Android App (connected to the normally working AP1!). It has received IP 192.168.3.86 from the DHCP. I was able to set a username and a password but it just will not show up in my controller.

 

Firewall ports are open from the whole subnet. AP1 with IP 192.168.3.2 can be managed just fine.

 

 I just tried resetting the inform address with  set-inform http://192.168.3.100:8080/inform

 

It tells me to adopt the AP now and then redo this step. However I just don't know how to adopt the AP.

Thanks for any helpful hint.


Accepted Solutions
Veteran Member
Posts: 4,267
Registered: ‎09-26-2013
Kudos: 1079
Solutions: 308

Re: Cannot join AP to controller

You need to make sure you do a set-inform after the initial adoption, and repeat after 30 seconds if the status doesn't change from "adopting" to "provisioning" 

View solution in original post


All Replies
New Member
Posts: 12
Registered: ‎09-09-2017

Re: Cannot join AP to controller

[ Edited ]
New Member
Posts: 5
Registered: ‎10-25-2016

Re: Cannot join AP to controller

I managed to fix it by factory resetting and doing the set-inform again but not once; I did it about ten times. Suddenly the AP popped up.

New Member
Posts: 12
Registered: ‎09-09-2017

Re: Cannot join AP to controller

Hello Marco2G

very nice ...Good that the problem is solved

Steven128
New Member
Posts: 5
Registered: ‎10-25-2016

Re: Cannot join AP to controller

Yes, although now I have the problem that after several minutes of adopting the AP, said AP will be displayed as disconnected.

 

I have factory reset the thing several times and it's always the same...

Veteran Member
Posts: 4,267
Registered: ‎09-26-2013
Kudos: 1079
Solutions: 308

Re: Cannot join AP to controller

You need to make sure you do a set-inform after the initial adoption, and repeat after 30 seconds if the status doesn't change from "adopting" to "provisioning" 

New Member
Posts: 5
Registered: ‎10-25-2016

Re: Cannot join AP to controller

So basically I just keep repeating the command until the whole thing is done. Got it!

Veteran Member
Posts: 4,267
Registered: ‎09-26-2013
Kudos: 1079
Solutions: 308

Re: Cannot join AP to controller

Man Happy

New Member
Posts: 5
Registered: ‎10-25-2016

Re: Cannot join AP to controller

That did the trick it seems, thanks so much!

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