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New Member
Posts: 11
Registered: ‎11-14-2017
Kudos: 6

Cloud Key freezes

I check my controlers from time too time during the day and saw one location is disconnected. Since our technician was at the site I asked him to check the connection and equipment

CK was blinking white.

Guest network was runing, corporate too.

You could ping the ck and log onto via web browser.

You could manage CK via web browser but you couldn't manage the controler and network itself.

Plugout/in to the switch didn't do nothing, CK was still just blinking,

After rebooting CK from web browser everything worked fine.

 

I see no alerts, bit I'm missing reports from yesterday evening so I suppose CK was out from that time.

Can I check anywhere what could happen?ck.JPG

 

Regular Member
Posts: 316
Registered: ‎01-20-2017
Kudos: 58
Solutions: 19

Re: Cloud Key freezes

@sakizg

 

Check the log files on the controller

 

https://help.ubnt.com/hc/en-us/articles/204959834-UniFi-What-log-files-exist-and-where-can-I-view-th...

 

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