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Regular Member
Posts: 306
Registered: ‎12-07-2013
Kudos: 46
Solutions: 1

Facebook Wifi Network Not Found

Trying to setup Facebook Wifi for my office. I've done everything I think to be right and when a guest signs onto the network and a browser opens, it takes them to a page on facebook.com/wifiauth that says "Network Not Found" "The network provided was not found. Please contact the network administrator for assistance."

Not much to go on there really. I've had the guest network working fine with the hotspot option selected for years. Just wanted to try out the facebook wifi for once.

 

 

Anyone have any idea what could be wrong? I've tried it with and without "Redirect using hostname" and noticed it fills the URL bar with the LAN IP of the controller, or what I specify in the box, and neither option fixes the solution. Port 8880 tcp and udp are both open. 

Emerging Member
Posts: 49
Registered: ‎06-25-2015
Kudos: 10

Re: Facebook Wifi Network Not Found

I am having the same problem with one of my sites

New Member
Posts: 5
Registered: ‎04-09-2017

Re: Facebook Wifi Network Not Found

Same problem, any ideas ?

thanks

Emerging Member
Posts: 97
Registered: ‎08-15-2016
Kudos: 23
Solutions: 1

Re: Facebook Wifi Network Not Found

I am open to correction on this but I am not sure Facebook care much about Facebook WiFi any more.

 

It seems to be more and more difficult to get it working 

Email Capture and Marketing for UniFi Networks - MyPlace Connect
New Member
Posts: 5
Registered: ‎04-09-2017

Re: Facebook Wifi Network Not Found

Is a facebook bug?
Emerging Member
Posts: 97
Registered: ‎08-15-2016
Kudos: 23
Solutions: 1

Re: Facebook Wifi Network Not Found

@lalecco I really am not sure to be honest. We haven't used the Facebook option in a long time

 

What is your objective? 

 

Email Capture and Marketing for UniFi Networks - MyPlace Connect
Emerging Member
Posts: 49
Registered: ‎06-25-2015
Kudos: 10

Re: Facebook Wifi Network Not Found

Any chance to get help debuging with this from Ubiquiti ?

I have a couple of site with this issue.

 

New Member
Posts: 1
Registered: ‎04-24-2017

Re: Facebook Wifi Network Not Found

Hello,

 

Trying to setup Facebook Wifi for my office. I've done everything I think to be right and when a guest signs onto the network and a browser opens, it takes them to a page on facebook.com/wifiauth that says "Network Not Found" "The network provided was not found. Please contact the network administrator for assistance."

 

Any help please.

 

BR

JBS

Senior Member
Posts: 19,051
Registered: ‎08-04-2017
Kudos: 3551
Solutions: 925

Re: Facebook Wifi Network Not Found

Hello @dnstech,

 

Could you post your guest control settings?

 

 

Regards,

Glenn R.

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