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New Member
Posts: 12
Registered: ‎10-09-2017

Firmware update issue - Unifi AP-LR

I've got 2 AP-LR devices at a client site. I've factory-reset them and adopted them into my controller (5.10.23.0) and am trying to get them running. They are both on 3.2.12.2920 and the latest appears to be 4.0.42.10433 which I have cached on the controller, as suggested in another post.

 

The devices are stuck in a loop. They are either on "UPDATING (DOWNLOADING)" or on "DISCONNECTED (UPDATE REQUIRED)". It seems like they're attempting to update, but failing? Not sure. Screenshot:

 Capture.PNG

 

Senior Member
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Re: Firmware update issue - Unifi AP-LR

Hello @Ruckus42,

 

Perform the upgrade manaully via SSH, follow the instructions below.

 

EOL UAPs ( UAP-AC, UAP-AC v2, UAP-AC-OD )

Upgrade the UAP straight to 3.8.17 with a HTTP URL.

 

G1 UAPs UAP, UAP-LR, UAP-OD, UAP-OD5, UAP-v2, UAP-LR-v2, UAP-IW, UAP-Pro, UAP-OD+ )

Upgrade the UAP straight to 4.0.42 with a HTTP URL.

 

G2 UAPs

Upgrade the Gen2 UAPs in steps, follow the path below.

 

3.7.55 > 3.7.58 > 3.9.54 > 4.0.42

 

 

Use one of the upgrade commands below to upgrade the UAP(s) via SSH..

 

curl <fimware_binary_link_location> -o /tmp/fwupdate.bin && fwupdate.real -m &
wget <fimware_binary_link_location> -O /tmp/fwupdate.bin && fwupdate.real -m &
curl <firmware_binary_link_location> -o /tmp/fwupdate.bin
syswrapper.sh upgrade2 &
wget <firmware_binary_link_location> -O /tmp/fwupdate.bin
syswrapper.sh upgrade2 &

 

 

 

Regards,

Glenn R.

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New Member
Posts: 12
Registered: ‎10-09-2017

Re: Firmware update issue - Unifi AP-LR

Ok, so since I've got AC-LR devices, I guess this is my correct firmware URL: 

https://dl.ui.com/unifi/firmware/U7PG2/4.0.42.10433/BZ.qca956x.v4.0.42.10433.190518.0923.bin

 

I tried these commands:

 

curl https://dl.ui.com/unifi/firmware/U7PG2/4.0.42.10433/BZ.qca956x.v4.0.42.10433.190518.0923.bin -o /tmp/fwupdate.bin && fwupdate.real -m &

 

response:

 

-sh: curl https://dl.ui.com/unifi/firmware/U7PG2/4.0.42.10433/BZ.qca956x.v4.0.42.10433.190518.0923.bin -o: not found

 

and

 

wget https://dl.ui.com/unifi/firmware/U7PG2/4.0.42.10433/BZ.qca956x.v4.0.42.10433.190518.0923.bin -o /tmp/fwupdate.bin && fwupdate.real -m &

 

response:

 

-sh: cannot open https://dl.ui.com/unifi/firmware/U7PG2/4.0.42.10433/BZ.qca956x.v4.0.42.10433.190518.0923.bin: no such file

 

Do I need to copy the firmware file directly to the devices via SFTP or something?

Senior Member
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Re: Firmware update issue - Unifi AP-LR

Hello @Ruckus42,

 

You read half of my response.. I recommend you to follow the stepped upgrade for the G2 UAPs.

Run the following command to upgrade your UAP LR, you’re using HTTPS and and firmware for the AC LR not the LR

wget http://dl.ui.com/unifi/firmware/BZ2/4.0.42.10433/BZ.ar7240.v4.0.42.10433.190518.0923.bin -O /tmp/fwupdate.bin && fwupdate.real -m &

 

 

Regards,

Glenn R.

Cloud Hosted Controllers | Glenn R. | UniFi Installation/Easy Update Scripts | UniFi-Video Installation Scripts | UniFi-VoIP Installation Scripts
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New Member
Posts: 12
Registered: ‎10-09-2017

Re: Firmware update issue - Unifi AP-LR

[ Edited ]

Oh, I thought I had a G1. My bad, lemme try...

 

Do you have a link for 3.7.55? I'm not seeing it

Senior Member
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Re: Firmware update issue - Unifi AP-LR

Hello @Ruckus42,

 

You got a G1 UAP, you were using G2 firmware.

 

 

Regards,

Glenn R.

Cloud Hosted Controllers | Glenn R. | UniFi Installation/Easy Update Scripts | UniFi-Video Installation Scripts | UniFi-VoIP Installation Scripts
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New Member
Posts: 12
Registered: ‎10-09-2017

Re: Firmware update issue - Unifi AP-LR

I clicked the link you have there under G1 for 4.0.42 and I went down to the download links at the bottom, so, what's the link I need?

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Re: Firmware update issue - Unifi AP-LR

Hello @Ruckus42,

 

I just gave you the commands you need to run?

wget http://dl.ui.com/unifi/firmware/BZ2/4.0.42.10433/BZ.ar7240.v4.0.42.10433.190518.0923.bin -O /tmp/fwupdate.bin && fwupdate.real -m &

 

 

Regards,

Glenn R.

 

Cloud Hosted Controllers | Glenn R. | UniFi Installation/Easy Update Scripts | UniFi-Video Installation Scripts | UniFi-VoIP Installation Scripts
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New Member
Posts: 12
Registered: ‎10-09-2017

Re: Firmware update issue - Unifi AP-LR

Sorry, didn't realize that was a complete command for me. Well, I got this far before Putty lost connection:

Capture.PNG

Senior Member
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Re: Firmware update issue - Unifi AP-LR

Hello @Ruckus42,

 

What is the LED color of the UAP?

Is it responding to pings?

 

You might need to perform a TFTP Recovery with 4.0.42

 

 

Regards,

Glenn R.

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New Member
Posts: 12
Registered: ‎10-09-2017

Re: Firmware update issue - Unifi AP-LR

[ Edited ]

And it's not coming back up in the controller now. Can't ping it. Flashing orange.

Senior Member
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Re: Firmware update issue - Unifi AP-LR

Hello @Ruckus42,

 

Look at my previous reply.

 

 

Regards,

Glenn R.

Cloud Hosted Controllers | Glenn R. | UniFi Installation/Easy Update Scripts | UniFi-Video Installation Scripts | UniFi-VoIP Installation Scripts
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New Member
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Registered: ‎10-09-2017

Re: Firmware update issue - Unifi AP-LR

[ Edited ]
Senior Member
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Re: Firmware update issue - Unifi AP-LR

Hello @Ruckus42,

 

Glad you found the article, let me know how things go Man Happy

 

 

Regards,

Glenn R.

Cloud Hosted Controllers | Glenn R. | UniFi Installation/Easy Update Scripts | UniFi-Video Installation Scripts | UniFi-VoIP Installation Scripts
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New Member
Posts: 12
Registered: ‎10-09-2017

Re: Firmware update issue - Unifi AP-LR

They stopped coming up in the discovery tool, I couldn't use the reset button to get them into TFTP mode... The billable hours to the client were getting to be too much, so we ordered more modern replacements.

Senior Member
Posts: 25,956
Registered: ‎08-04-2017
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Re: Firmware update issue - Unifi AP-LR

Hello @Ruckus42,

 

Are you giving up on the UAPs?
Are the LEDs still on?

 


Regards,

Glenn R.

Cloud Hosted Controllers | Glenn R. | UniFi Installation/Easy Update Scripts | UniFi-Video Installation Scripts | UniFi-VoIP Installation Scripts
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