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New Member
Posts: 9
Registered: ‎08-22-2016

How recover password to unifi manager

[ Edited ]

Hi,

I own cloud key I can access locally on it to "Unifi Cloud Key configuration" but forgot password to "Unifi Controller". I can access my controller from Clound, here in setting in Admins on Super administrator( account that password I forgot) I have my e-mail entered. But when accesing locally Unifi controller I click forgot password anter here my e-mail configured on admin account on cloud then recover password but I don't get any e-mails from Unifi, also not on spam folders.

How Can I retrieve this password?

Veteran Member
Posts: 4,919
Registered: ‎09-26-2013
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Solutions: 351

Re: How recover password to unifi manager

If you can access the controller from the cloud, try checking the "device authentication" password for the default site - that is usually the same as the admin password for the controller.

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New Member
Posts: 9
Registered: ‎08-22-2016

Re: How recover password to unifi manager

[ Edited ]

on every site device authentication login and password is the same,

But If I use this credentials on local controller access page I can't authenticate.

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