06-20-2017 11:43 PM - edited 06-20-2017 11:48 PM
I own cloud key I can access locally on it to "Unifi Cloud Key configuration" but forgot password to "Unifi Controller". I can access my controller from Clound, here in setting in Admins on Super administrator( account that password I forgot) I have my e-mail entered. But when accesing locally Unifi controller I click forgot password anter here my e-mail configured on admin account on cloud then recover password but I don't get any e-mails from Unifi, also not on spam folders.
How Can I retrieve this password?
06-21-2017 12:28 AM
If you can access the controller from the cloud, try checking the "device authentication" password for the default site - that is usually the same as the admin password for the controller.
06-21-2017 12:43 AM - edited 06-21-2017 12:49 AM
on every site device authentication login and password is the same,
But If I use this credentials on local controller access page I can't authenticate.