05-02-2019 05:54 AM - edited 05-02-2019 05:57 AM
05-02-2019 06:08 AM
thanks @MorneYoung looking forward to your results.
@slooffmaster I'm not using letsencrypt I bought a two year SSL cert from Go Daddy. It has been working fine until now, and still functions fine on almost all devices.
@onolisk The reason why I focus on this is that the connecting devices will not all be able to check the SSL certificate if the full chain (with the intermediate certs as shown in my example) is not installed on the controller.
Remember, the devices do not have internet access at that point in the flow and are unable to fetch the intermediate certs dynamically elsewhere. Devices with internet connectivity will be able to do so which is why the error only appears in the captive portal and the full chain isn't installed.
Not saying your certs aren't installed correctly but it is something you should definitely check.
05-02-2019 06:10 AM
05-06-2019 12:18 AM
I appreciate the suggestions so far, but the chain is loaded correctly according to the java key store, as far as I can tell. Still hoping to find out why this is happening. Quite embarrassing to have a solution that some users cant use :facepalm:
05-07-2019 12:43 AM
These were the recommendations given to me, but sadly have not worked in my case
The upgrade to 4.0.30 seems to made it worse as my devices now just say "no internet" and do not even attempt to redirect to the portal
Manually upgrade anyone AP to firmware v4.0.30, firmware link:
Disable the following option from settings >> site tab:
-Uplink Connectivity Monitor
-Automatically Optimize Network and Wi-Fi performance
2 weeks ago
Tengo el mismo problema, lo he podido sortear en gran parte en los telefonos huawei desactivando chrome y activando de nuevo, asi tumbo las ultimas actualizaciones y olvido la red y de nuevo intento conectarme, asi si piede voucher. otra manera cuando estan mas complicados es instalar fire fox
Our network consists of four Unifi access points and Cloud Key on top of a SonicWall TZ400 UTM (replacing a TZ105 in January 2019), which also provides DHCP. We have setup two networks, one of which is a guest network using voucher code authentication. Except for the new TZ400 and one additional access point, we have been operation with this configuration since March 2017.
About a month ago guest network users were not able to obtain a browser landing page. We powered down all access points for 15 minutes, which restored usability for guest users - to a point. Perhaps a third of the guest users are now have network connectivity issues affecting both iOS and Android devices. Affected users state that their devices do not have problems on other networks. We have not been able to wrestle this problem to the ground. Naturally, users are becoming somewhat frustrated.
Fortunately or unfortunately we have kept pace with Unifi software and firmware updates. Users on the non-guest network are not experiencing issues.
Would appreciate suggestions.
USG-XG-8 • USG-4-PRO • USG
US-XG-16 • US-48-500W • US-24-POE-250W 2x • US-16-POE-150W 3x • US-24 • US-8-150W • US-8
UAP XG • UAP-SHD • UAP-HD • UAP-NanoHD 2x • UAP-AC-PRO 2x • UAP-AC-LITE • UAP-AC-IW • UAP-AC-M • UAP-AC-M-PRO 2x
UAS-XG • UCK-G2-PLUS • UCK-G2 • UCK