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New Member
Posts: 4
Registered: ‎06-08-2017

Printing problem

Hello,

I see many discussion here about this subject, nothing solved to me.

I have few printers connected on cable, all computers on cable.

2 AP AC PRO with last firmware, no hardware controller, no guest enable, no guest policy, only simple AP.

Enable fast roaming not checked, Enable multicast enhancement not checked,...also I try with box checked nothing happen

I connected today one computer over wifi, and cannot print, I have ping to printer, i can acces admin page printer, only printing is not going on.

Please help, what can I do more?

Senior Member
Posts: 23,631
Registered: ‎08-04-2017
Kudos: 4479
Solutions: 1162

Re: Printing problem

Hello @kwoaie,

 

Make sure the printer driver is installed.

 

 

Regards,

Glenn R.

Cloud Hosted Controllers | Glenn R. | UniFi Installation/Easy Update Scripts | UniFi-Video Installation Scripts | UniFi-VoIP Installation Scripts
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UAP XG • UAP-SHD • UAP-HD • UAP-NanoHD 2x • UAP-AC-PRO 2x • UAP-AC-LITE • UAP-AC-IW • UAP-AC-M • UAP-AC-M-PRO 2x
UAS-XG • UCK-G2-PLUS • UCK-G2 • UCK
New Member
Posts: 4
Registered: ‎06-08-2017

Re: Printing problem

????

I can print from cable perfect.

Senior Member
Posts: 23,631
Registered: ‎08-04-2017
Kudos: 4479
Solutions: 1162

Re: Printing problem

Hello @kwoaie,

 

Does the prints stay in the queue?

Do you get any errors?

 

 

Regards,

Glenn R.

Cloud Hosted Controllers | Glenn R. | UniFi Installation/Easy Update Scripts | UniFi-Video Installation Scripts | UniFi-VoIP Installation Scripts
USG-XG-8 • USG-4-PRO • USG
US-XG-16 • US-48-500W • US-24-POE-250W 2x • US-16-POE-150W 3x • US-24 • US-8-150W • US-8
UAP XG • UAP-SHD • UAP-HD • UAP-NanoHD 2x • UAP-AC-PRO 2x • UAP-AC-LITE • UAP-AC-IW • UAP-AC-M • UAP-AC-M-PRO 2x
UAS-XG • UCK-G2-PLUS • UCK-G2 • UCK
New Member
Posts: 4
Registered: ‎06-08-2017

Re: Printing problem

[ Edited ]

Depending on printer type message is : print eroor, the printer could not print, etc

On cable ,printer show online in Device and printers, switch only to wifi say printer offline.

I make another SSID, with settings default, I change AP, same.

Senior Member
Posts: 23,631
Registered: ‎08-04-2017
Kudos: 4479
Solutions: 1162

Re: Printing problem

Hello @kwoaie,

 

Readd the printer and make sure it's online..

 

 

Regards,

Glenn R.

Cloud Hosted Controllers | Glenn R. | UniFi Installation/Easy Update Scripts | UniFi-Video Installation Scripts | UniFi-VoIP Installation Scripts
USG-XG-8 • USG-4-PRO • USG
US-XG-16 • US-48-500W • US-24-POE-250W 2x • US-16-POE-150W 3x • US-24 • US-8-150W • US-8
UAP XG • UAP-SHD • UAP-HD • UAP-NanoHD 2x • UAP-AC-PRO 2x • UAP-AC-LITE • UAP-AC-IW • UAP-AC-M • UAP-AC-M-PRO 2x
UAS-XG • UCK-G2-PLUS • UCK-G2 • UCK
New Member
Posts: 4
Registered: ‎06-08-2017

Re: Printing problem

Printer is online, i can ping, i can acces web interface,...i say in first post.

Senior Member
Posts: 2,734
Registered: ‎04-21-2015
Kudos: 404
Solutions: 107

Re: Printing problem

Get the PCAP from your computer while filtering only for the printer's IP address. What do you see? There, most likely, should be some MDNS traffic and a standard TCP/UDP print job traffic. 

Thanks,
Myky
CWNA
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Don`t blame the device as it`s always doing what you have asked it to do, this is not always the same as what you want.
New Member
Posts: 1
Registered: ‎03-12-2019

Re: Printing problem

 i'm having the same issue; Did u solve it ?

 

 

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