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Emerging Member
Posts: 58
Registered: ‎08-22-2017
Kudos: 1

Ring/Fitbit/Google unable to connect

I have full unifi setup USG -->US8-60w-->UAC PRO and Lite

 

For some reason I can't get certain devices to connect.   My fitbit ionic, Google chromecast, Ring spotlight camera.   I test them on mobile hotspot and connect fine but not to my admin or guest network.

 

on guest network i have upnp and multicast enabled, simple password, guest policy turned off.

 

any ideas on what it could be?

Deleted Account
Posts: 0

Re: Ring/Fitbit/Google unable to connect

What controller / firmware version are you running?  There are some problems with wireless connectivity with 5.7.20 / 3.9.24.8264.  Try rolling back to 5.6.30 / 3.9.19.8123.  There are instructions in this thread on page 2

 

https://community.ubnt.com/t5/UniFi-Wireless/issues-with-5-7-20/td-p/2280208

Emerging Member
Posts: 58
Registered: ‎08-22-2017
Kudos: 1

Re: Ring/Fitbit/Google unable to connect

i started w/ 5.6 than support told me to upg 5.7 .. neither seems to work. i just decided to get rid of my ring equipment.
New Member
Posts: 2
Registered: ‎11-23-2017

Re: Ring/Fitbit/Google unable to connect

Did you ever get your FitBit Ionic to work? I've tried on and off for a year now...no luck...from Open on up.

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