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New Member
Posts: 1
Registered: ‎03-02-2016

UAP-AC-Pro-Gen2 Decrypt error after set-inform

Hello,

 

I've tried evrything. Updating firmware, downgrading firmware still I cannot get my UAP-AC-Pro-Gen2 WAP's to show up for adoption at my controller. I can PING my controller by it's FQDN and IP from inside each WAP. I can SSH into my WAP's with no problem,My current WAP firmware is 3.9.54 and my controller is running 5.6.26. All my WAP's have IP's and are discverable by the Ubiquti Discovery Tool. I'm not sure what to try next. I've never had problems like this before. All my other site access points are showing but they are mostly AP-Pro's/AP-AC-Pro's. I have 37 devices on my contrroller right now with no problem. There are 7 new WAP's at our main headquarters I am trying ot get connected. Any help would be apprecitaed. I'm at a loss. 

Senior Member
Posts: 10,712
Registered: ‎08-04-2017
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Solutions: 527

Re: UAP-AC-Pro-Gen2 Decrypt error after set-inform

Hello @dcapeci,

 

Forget the UAPs in the controller, reset them and try to readopt them.

 

 

Regards,

Glenn R.

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