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Posts: 37
Registered: ‎08-30-2013
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UniFi AP-AC EDU Issues since 5.4.15 - unable to use PAE / speaker function

Hi Guys

 

We are a school group in the UK trialling the AP-AC EDU on one site (38 WAPS)

the plan will be to expand this to 4 other sites.

 

All has been going well but...

 

since applying the latest update and upgrading the firmware across site -

we are having an issue using the Unifi EDU app to make an announcement - (using the PAE function)

 

In the Unifi Controller all our APs are online – Green / Wifi is working
However when using the UNIFI EDU app – it states half our access points are disconnected.
Our scheduled announcements do not work And broadcasting doesn’t function anymore

 

If we restart the Unifi controller - the units then reappear in the EDU app until we try an announcement the AP's then flash but no sound is emitted / if we try again the system says the AP are disconnected.

 

any suggestions greatly appricated. 

 

many thanks Ryan

SuperUser
Posts: 16,538
Registered: ‎06-18-2010
Kudos: 5291
Solutions: 1761

Re: UniFi AP-AC EDU Issues since 5.4.15 - unable to use PAE / speaker function

[EDU] Fix an issue with EDU app not playing streams on 5.4.x.

That's from the latest beta firmware release notes:

https://community.ubnt.com/t5/UniFi-Beta-Blog/FIRMWARE-3-7-58-6385-for-UAP-USW-has-been-released/ba-...
I did it my way .... Man Happy
New Member
Posts: 37
Registered: ‎08-30-2013
Kudos: 5
Solutions: 3

Re: UniFi AP-AC EDU Issues since 5.4.15 - unable to use PAE / speaker function

Cheers, I cant see it access denied!..

 

we rolled back the firmware and all is good again Man Happy

SuperUser
Posts: 16,538
Registered: ‎06-18-2010
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Re: UniFi AP-AC EDU Issues since 5.4.15 - unable to use PAE / speaker function

It's currently Beta...you'd need to join the Beta program to see/use the newer firmware.

Or, wait for it to be released to the general public.
I did it my way .... Man Happy
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Posts: 2
Registered: ‎04-26-2017

Re: UniFi AP-AC EDU Issues since 5.4.15 - unable to use PAE / speaker function

what versions are you using for the AP and for the controller?

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