Reply
Highlighted
New Member
Posts: 20
Registered: ‎06-26-2015
Kudos: 70
Accepted Solution

UniFi AP-HD running 3.7.35.6029 will not update

We are running controller 5.9.29 on Debian on a cloud based system and have just purchased a number UAP-AC-HD access points. These have arrived with 3.7.35.6029 firmware on them. After adoption I was trying to update the firmware through the UI and it kept failing. I tried reseting and re-adopting and then using SSH to update and still no joy.

 

I then tried progressively older versions of the firmware to see if there was some initial version that I needed to do first. Still no joy!

 

I thought OK, this one's broken and got another out of the box only to discover the exact same problem.

 

When I try the upgrade from the CLI I get an error as follows;

 

wget: not an http or ftp url: https://dl.ubnt.com/unifi....

Firmware file: '/tmp/fwupdate.bin'

ERROR: counldn't stat () file '/tmp/fwupdate.bin': No such file or directory

Invalid firmware.

 

Is there a step I'm missing?

 

Thanks - Jerry


Accepted Solutions
Regular Member
Posts: 367
Registered: ‎11-11-2015
Kudos: 138
Solutions: 38

Re: UniFi AP-HD running 3.7.35.6029 will not update

[ Edited ]

From the CLI, all you should need to do is execute this command to install the latest stable firmware.  This assumes that the device is connected to the internet and has working DNS and the time is set correctly.

 

UAP-HD:

upgrade http://dl.ubnt.com/unifi/firmware/U7HD/4.0.14.9736/BZ.ipq806x.v4.0.14.9736.181224.1723.bin

Firmware prior to 3.7.51 were all updated using HTTP, so that's the likely issue. Once upgraded, you should be able to use future HTTPS URL's without issue.

View solution in original post

Senior Member
Posts: 13,055
Registered: ‎08-04-2017
Kudos: 2217
Solutions: 640

Re: UniFi AP-HD running 3.7.35.6029 will not update

[ Edited ]

Hello @fastsc,

 

Use HTTP not HTTPS ( for anything lower than 3.7.51 ), I recommend first upgrading to 3.9.54 than 4.0.14

 

3.9.54

upgrade http://dl.ubnt.com/unifi/firmware/U7HD/3.9.54.9373/BZ.ipq806x.v3.9.54.9373.180914.0028.bin

4.0.14

upgrade https://dl.ubnt.com/unifi/firmware/U7HD/4.0.14.9736/BZ.ipq806x.v4.0.14.9736.181224.1723.bin

 

 

 

Regards,

Glenn R.

Cloud Hosted Controllers | Glenn R. | UniFi Installation/Easy Update Scripts | UniFi-Video Installation/Easy Update Scripts | UniFi-VoIP Installation Scripts
USG-4-PRO • USG
USW-48-500W • USW-24-POE-250W 2x • USW-16-POE-150W 3x • USW-24 • USW-8-150W • USW-8
UAP XG • UAP-SHD • UAP-HD • UAP-NanoHD • UAP-AC-PRO 2x • UAP-AC-LITE • UAP-AC-IW • UAP-AC-M
UCK-G2-PLUS • UCK-G2 • UCK

View solution in original post


All Replies
Regular Member
Posts: 367
Registered: ‎11-11-2015
Kudos: 138
Solutions: 38

Re: UniFi AP-HD running 3.7.35.6029 will not update

[ Edited ]

From the CLI, all you should need to do is execute this command to install the latest stable firmware.  This assumes that the device is connected to the internet and has working DNS and the time is set correctly.

 

UAP-HD:

upgrade http://dl.ubnt.com/unifi/firmware/U7HD/4.0.14.9736/BZ.ipq806x.v4.0.14.9736.181224.1723.bin

Firmware prior to 3.7.51 were all updated using HTTP, so that's the likely issue. Once upgraded, you should be able to use future HTTPS URL's without issue.

Senior Member
Posts: 13,055
Registered: ‎08-04-2017
Kudos: 2217
Solutions: 640

Re: UniFi AP-HD running 3.7.35.6029 will not update

[ Edited ]

Hello @fastsc,

 

Use HTTP not HTTPS ( for anything lower than 3.7.51 ), I recommend first upgrading to 3.9.54 than 4.0.14

 

3.9.54

upgrade http://dl.ubnt.com/unifi/firmware/U7HD/3.9.54.9373/BZ.ipq806x.v3.9.54.9373.180914.0028.bin

4.0.14

upgrade https://dl.ubnt.com/unifi/firmware/U7HD/4.0.14.9736/BZ.ipq806x.v4.0.14.9736.181224.1723.bin

 

 

 

Regards,

Glenn R.

Cloud Hosted Controllers | Glenn R. | UniFi Installation/Easy Update Scripts | UniFi-Video Installation/Easy Update Scripts | UniFi-VoIP Installation Scripts
USG-4-PRO • USG
USW-48-500W • USW-24-POE-250W 2x • USW-16-POE-150W 3x • USW-24 • USW-8-150W • USW-8
UAP XG • UAP-SHD • UAP-HD • UAP-NanoHD • UAP-AC-PRO 2x • UAP-AC-LITE • UAP-AC-IW • UAP-AC-M
UCK-G2-PLUS • UCK-G2 • UCK
New Member
Posts: 20
Registered: ‎06-26-2015
Kudos: 70

Re: UniFi AP-HD running 3.7.35.6029 will not update

Thanks all,

 

Yes it was the switch from http to https that was the problem.

 

Strange Ubiquiti didn't keep the 3.7.58 download available as a http url as I did think maybe I needed to go back to the last release in the 3.7 version.

 

Never mind - Job done.

Senior Member
Posts: 13,055
Registered: ‎08-04-2017
Kudos: 2217
Solutions: 640

Re: UniFi AP-HD running 3.7.35.6029 will not update

Hello @fastsc,

 

Awesome, thanks for reporting back!

3.7.58 is still available for download.

 

 

Regards,

Glenn R.

Cloud Hosted Controllers | Glenn R. | UniFi Installation/Easy Update Scripts | UniFi-Video Installation/Easy Update Scripts | UniFi-VoIP Installation Scripts
USG-4-PRO • USG
USW-48-500W • USW-24-POE-250W 2x • USW-16-POE-150W 3x • USW-24 • USW-8-150W • USW-8
UAP XG • UAP-SHD • UAP-HD • UAP-NanoHD • UAP-AC-PRO 2x • UAP-AC-LITE • UAP-AC-IW • UAP-AC-M
UCK-G2-PLUS • UCK-G2 • UCK
New Member
Posts: 20
Registered: ‎06-26-2015
Kudos: 70

Re: UniFi AP-HD running 3.7.35.6029 will not update

My pleasure, yes 3.7.58 is still available but won't download/install from the GUI and as I originally got the download link from the website (where it is a HTTPS url) the 3.7.35 firmware would not down load it.

 

i.e. upgrade https://dl.ubnt.com/.....  link copied and pasted from their website didn't work, where as

 

      upgrade http://dl.ubnt.com/.....   the exact same link edited to http from https worked fine.

 

Not really an issue, but worth noting for supposedly brand new kit delivered with really old firmware on it!

 

Cheers - Jerry

Senior Member
Posts: 13,055
Registered: ‎08-04-2017
Kudos: 2217
Solutions: 640

Re: UniFi AP-HD running 3.7.35.6029 will not update

Hello @fastsc,

 

3.7.58 is a http download, which you can find here.

 

 

Regards,

Glenn R.

Cloud Hosted Controllers | Glenn R. | UniFi Installation/Easy Update Scripts | UniFi-Video Installation/Easy Update Scripts | UniFi-VoIP Installation Scripts
USG-4-PRO • USG
USW-48-500W • USW-24-POE-250W 2x • USW-16-POE-150W 3x • USW-24 • USW-8-150W • USW-8
UAP XG • UAP-SHD • UAP-HD • UAP-NanoHD • UAP-AC-PRO 2x • UAP-AC-LITE • UAP-AC-IW • UAP-AC-M
UCK-G2-PLUS • UCK-G2 • UCK
New Member
Posts: 3
Registered: ‎03-23-2017
Kudos: 3

Re: UniFi AP-HD running 3.7.35.6029 will not update

Just wanted to report that using the 

upgrade http://dl.ubnt.com/unifi/firmware/U7HD/4.0.14.9736/BZ.ipq806x.v4.0.14.9736.181224.1723.bincom

command you provided worked great on one of our controllers that just wouldn't do it any other way for some reason!

Many Thanks! 

Senior Member
Posts: 13,055
Registered: ‎08-04-2017
Kudos: 2217
Solutions: 640

Re: UniFi AP-HD running 3.7.35.6029 will not update

Hello @Think-Tech,

 

Awesome, glad it helped you out!

Just a question did you also try a custom upgrade via the controller with the HTTP link?

 

 

Regards,

Glenn R.

Cloud Hosted Controllers | Glenn R. | UniFi Installation/Easy Update Scripts | UniFi-Video Installation/Easy Update Scripts | UniFi-VoIP Installation Scripts
USG-4-PRO • USG
USW-48-500W • USW-24-POE-250W 2x • USW-16-POE-150W 3x • USW-24 • USW-8-150W • USW-8
UAP XG • UAP-SHD • UAP-HD • UAP-NanoHD • UAP-AC-PRO 2x • UAP-AC-LITE • UAP-AC-IW • UAP-AC-M
UCK-G2-PLUS • UCK-G2 • UCK
New Member
Posts: 1
Registered: ‎11-01-2018

Re: UniFi AP-HD running 3.7.35.6029 will not update

I tried pointing the GUI to the download location without any luck. Only the CLI seemed to do the trick. Which I forgot, when I took the most recent AP out of the box a few months after figuring this out the first time.

Senior Member
Posts: 13,055
Registered: ‎08-04-2017
Kudos: 2217
Solutions: 640

Re: UniFi AP-HD running 3.7.35.6029 will not update

Hello @tnadenichek,

 

Glad the UAPs upgraded via the CLI!

 

 

Regards,

Glenn R.

Cloud Hosted Controllers | Glenn R. | UniFi Installation/Easy Update Scripts | UniFi-Video Installation/Easy Update Scripts | UniFi-VoIP Installation Scripts
USG-4-PRO • USG
USW-48-500W • USW-24-POE-250W 2x • USW-16-POE-150W 3x • USW-24 • USW-8-150W • USW-8
UAP XG • UAP-SHD • UAP-HD • UAP-NanoHD • UAP-AC-PRO 2x • UAP-AC-LITE • UAP-AC-IW • UAP-AC-M
UCK-G2-PLUS • UCK-G2 • UCK
Reply