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Senior Member
Posts: 16,766
Registered: ‎08-04-2017
Kudos: 3070
Solutions: 821

Re: UniFi Controller is starting up...

Hello @LearningITGuy,

 

Could you post the controller logs?

I can try to help you through teamviewer if you want. ( Send me a PM with the details )

 

 

Regards,

Glenn R.

Cloud Hosted Controllers | Glenn R. | UniFi Installation/Easy Update Scripts | UniFi-VoIP Installation Scripts
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New Member
Posts: 4
Registered: ‎10-07-2018

Re: UniFi Controller is starting up...

It is working now.

 

Yesterday the CK cannot be discovered in my computer after resetting it and doing a lot of reboot by unplugging it in the switch. Today though I changed the my network cable to be in the same switch and then after a while my unifi devices were now discoverable. I restored in the last back up then and yes my controller is now up an running again. Glad that the internet seems to be functioning well with a little bit delay when i believe it did like a 3 minute reprovisioning and reconnections of the APs when it finished restoring and rebooting.

 

Thanks Glenn for the email and reaching out to help. I appreciate it. 

Senior Member
Posts: 16,766
Registered: ‎08-04-2017
Kudos: 3070
Solutions: 821

Re: UniFi Controller is starting up...

Hello @LearningITGuy,

 

You're welcome!

I'm glad you got it working Man Happy

 

 

Regards,

Glenn R.

Cloud Hosted Controllers | Glenn R. | UniFi Installation/Easy Update Scripts | UniFi-VoIP Installation Scripts
USG-4-PRO • USG
USW-48-500W • USW-24-POE-250W 2x • USW-16-POE-150W 3x • USW-24 • USW-8-150W • USW-8
UAP XG • UAP-SHD • UAP-HD • UAP-NanoHD • UAP-AC-PRO 2x • UAP-AC-LITE • UAP-AC-IW • UAP-AC-M
UAS-XG • UCK-G2-PLUS • UCK-G2 • UCK
New Member
Posts: 1
Registered: ‎03-15-2016

Re: UniFi Controller is starting up...

Thank you for sharing this. The DB cleanup script did not help me, but these steps did!

New Member
Posts: 1
Registered: ‎12-27-2018
Kudos: 2

Re: UniFi Controller is starting up...

Thanks Tscherno

 

worked perfect for me

 

service unifi stop
mv /srv/unifi/data/db/journal/ /root/
mongod --repair --dbpath /srv/unifi/data/db
service unifi start

Ubnt Banana

Emerging Member
Posts: 62
Registered: ‎10-06-2010
Kudos: 6

Re: UniFi Controller is starting up...

This worked for me too. Thanks guys.
New Member
Posts: 1
Registered: ‎10-05-2018

Re: UniFi Controller is starting up...

Yes, I also this issue. And the repair worked for me as well.

 

Thanks!

New Member
Posts: 24
Registered: ‎11-14-2013
Kudos: 17

Re: UniFi Controller is starting up...

Thanks Tscherno.  After the latest update my controller wasn't staying started.  SSH into ClouKey and ran your commands.  Waited until process was completed and then saw the Unfi service start and stabilze (before it would start and stop and start and stop ...).

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