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Registered: ‎01-10-2019
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Unifi AP LR is not upgrading

Hello,

 

We have around 10 Unifi AP LR on version 3.2.12.2920 that are not upgrading to anything above that firmware version. One of the APs MAC ID is 1407K24A43CE45B7C. We need to upgrade the firmware because we cant use 2 SSID on those APs. We have more APs that are on the most recent firmware version and are working perfectly.

 

Best Regards


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Senior Member
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Re: Unifi AP LR is not upgrading

Hello @ItDepartamento,

 

Welcome to the community!

 

You can upgrade via a custom upgrade or via a SSH session ( CLI ).

 

Please follow the upgrade path below:

3.2.12 > 3.7.58 > 3.9.54 > 4.0.14

 

 

Regards,

Glenn R.

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Senior Member
Posts: 16,679
Registered: ‎08-04-2017
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Re: Unifi AP LR is not upgrading

Hello @ItDepartamento,

 

Welcome to the community!

 

You can upgrade via a custom upgrade or via a SSH session ( CLI ).

 

Please follow the upgrade path below:

3.2.12 > 3.7.58 > 3.9.54 > 4.0.14

 

 

Regards,

Glenn R.

Cloud Hosted Controllers | Glenn R. | UniFi Installation/Easy Update Scripts | UniFi-VoIP Installation Scripts
USG-4-PRO • USG
USW-48-500W • USW-24-POE-250W 2x • USW-16-POE-150W 3x • USW-24 • USW-8-150W • USW-8
UAP XG • UAP-SHD • UAP-HD • UAP-NanoHD • UAP-AC-PRO 2x • UAP-AC-LITE • UAP-AC-IW • UAP-AC-M
UAS-XG • UCK-G2-PLUS • UCK-G2 • UCK
New Member
Posts: 4
Registered: ‎01-10-2019

Re: Unifi AP LR is not upgrading

Thanks for your quick reply it worked!!

Could you tell me the upgrade path for APs on firmware 3.1.13.2598 and 3.2.1.2601?

Thanks a lot.

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Re: Unifi AP LR is not upgrading

Hello @ItDepartamento,

 

Should be fine using the same versions.

But you could upgrade to 3.4.19 first which you can find here.

 

 

Regards,

Glenn R.

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New Member
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Registered: ‎01-10-2019

Re: Unifi AP LR is not upgrading

[ Edited ]

Hello @AmazedMender16,

 

Once again thanks for your help we are currently upgrading all APs on firmware 3.2.12.2920 without any kind of problem, but the APs on older versions are not upgrading, even going trhought the 3.4 first. Do you have any idea why?

Thanks

 

Best Regards

 

ItDepartamento

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Re: Unifi AP LR is not upgrading

Hello @ItDepartamento,

 

What firmware version are they on?

What model UAP is it?

 

Are they able to resolve dl.ubnt.com?

 

 

Regards,

Glenn R.

Cloud Hosted Controllers | Glenn R. | UniFi Installation/Easy Update Scripts | UniFi-VoIP Installation Scripts
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UAS-XG • UCK-G2-PLUS • UCK-G2 • UCK
New Member
Posts: 4
Registered: ‎01-10-2019

Re: Unifi AP LR is not upgrading

[ Edited ]

Hello @AmazedMender16,

 

We have some Unifi AP-LR on 3.1.13.2598 and Unifi AP/AP-LR 3.2.1.2601, and no they can't resolve dl.ubnt.com

 

Best regards,

 

ItDepartamento

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Re: Unifi AP LR is not upgrading

I can't get a UAP & UAP-LR to get beyond 4.0.14.9736
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Re: Unifi AP LR is not upgrading

Hello @avolve,

 

Try to use a HTTP link or cache the firmware, after the firmware has been cached upgrade the UAP.

 

 

Regards,

Glenn R.

Cloud Hosted Controllers | Glenn R. | UniFi Installation/Easy Update Scripts | UniFi-VoIP Installation Scripts
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Senior Member
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Re: Unifi AP LR is not upgrading

Hello @ItDepartamento,

 

Sorry for the late response... missed your post.. set the a STATIC IP on the UAP and use Google DNS as DNS server.

 

 

Regards,

Glenn R.

Cloud Hosted Controllers | Glenn R. | UniFi Installation/Easy Update Scripts | UniFi-VoIP Installation Scripts
USG-4-PRO • USG
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Re: Unifi AP LR is not upgrading

@AmazedMender16, I disabled the wlan's and cached the firmware and they finally took. Thanks.

Senior Member
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Re: Unifi AP LR is not upgrading

Hello @avolve,

 

Awesome, thanks for reporting back!

 


Regards,

Glenn R.

Cloud Hosted Controllers | Glenn R. | UniFi Installation/Easy Update Scripts | UniFi-VoIP Installation Scripts
USG-4-PRO • USG
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UAP XG • UAP-SHD • UAP-HD • UAP-NanoHD • UAP-AC-PRO 2x • UAP-AC-LITE • UAP-AC-IW • UAP-AC-M
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New Member
Posts: 1
Registered: ‎10-20-2015

Re: Unifi AP LR is not upgrading

Unifi AP-LR, I am stuck on 4.0.14.9736 downloads, writes and provisions but will not take the firmware.

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Registered: ‎08-04-2017
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Re: Unifi AP LR is not upgrading

Hello @Stevem57,

 

Cache the firmware on the controller and upgrade the UAP once the firmware has been cached!

Settings > Maintenance > Firmware

 

 

Regards,

Glenn R.

Cloud Hosted Controllers | Glenn R. | UniFi Installation/Easy Update Scripts | UniFi-VoIP Installation Scripts
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UAP XG • UAP-SHD • UAP-HD • UAP-NanoHD • UAP-AC-PRO 2x • UAP-AC-LITE • UAP-AC-IW • UAP-AC-M
UAS-XG • UCK-G2-PLUS • UCK-G2 • UCK
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