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Unifi AP LR is not upgrading

Hello,

 

We have around 10 Unifi AP LR on version 3.2.12.2920 that are not upgrading to anything above that firmware version. One of the APs MAC ID is 1407K24A43CE45B7C. We need to upgrade the firmware because we cant use 2 SSID on those APs. We have more APs that are on the most recent firmware version and are working perfectly.

 

Best Regards


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Re: Unifi AP LR is not upgrading

Hello @ItDepartamento,

 

Welcome to the community!

 

You can upgrade via a custom upgrade or via a SSH session ( CLI ).

 

Please follow the upgrade path below:

3.2.12 > 3.7.58 > 3.9.54 > 4.0.14

 

 

Regards,

Glenn R.

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Re: Unifi AP LR is not upgrading

Hello @ItDepartamento,

 

Welcome to the community!

 

You can upgrade via a custom upgrade or via a SSH session ( CLI ).

 

Please follow the upgrade path below:

3.2.12 > 3.7.58 > 3.9.54 > 4.0.14

 

 

Regards,

Glenn R.

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Re: Unifi AP LR is not upgrading

Thanks for your quick reply it worked!!

Could you tell me the upgrade path for APs on firmware 3.1.13.2598 and 3.2.1.2601?

Thanks a lot.

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Re: Unifi AP LR is not upgrading

Hello @ItDepartamento,

 

Should be fine using the same versions.

But you could upgrade to 3.4.19 first which you can find here.

 

 

Regards,

Glenn R.

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Re: Unifi AP LR is not upgrading

[ Edited ]

Hello @AmazedMender16,

 

Once again thanks for your help we are currently upgrading all APs on firmware 3.2.12.2920 without any kind of problem, but the APs on older versions are not upgrading, even going trhought the 3.4 first. Do you have any idea why?

Thanks

 

Best Regards

 

ItDepartamento

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Re: Unifi AP LR is not upgrading

Hello @ItDepartamento,

 

What firmware version are they on?

What model UAP is it?

 

Are they able to resolve dl.ubnt.com?

 

 

Regards,

Glenn R.

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Re: Unifi AP LR is not upgrading

[ Edited ]

Hello @AmazedMender16,

 

We have some Unifi AP-LR on 3.1.13.2598 and Unifi AP/AP-LR 3.2.1.2601, and no they can't resolve dl.ubnt.com

 

Best regards,

 

ItDepartamento

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Re: Unifi AP LR is not upgrading

I can't get a UAP & UAP-LR to get beyond 4.0.14.9736
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Re: Unifi AP LR is not upgrading

Hello @avolve,

 

Try to use a HTTP link or cache the firmware, after the firmware has been cached upgrade the UAP.

 

 

Regards,

Glenn R.

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Re: Unifi AP LR is not upgrading

Hello @ItDepartamento,

 

Sorry for the late response... missed your post.. set the a STATIC IP on the UAP and use Google DNS as DNS server.

 

 

Regards,

Glenn R.

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Re: Unifi AP LR is not upgrading

@AmazedMender16, I disabled the wlan's and cached the firmware and they finally took. Thanks.

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Re: Unifi AP LR is not upgrading

Hello @avolve,

 

Awesome, thanks for reporting back!

 


Regards,

Glenn R.

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Re: Unifi AP LR is not upgrading

Unifi AP-LR, I am stuck on 4.0.14.9736 downloads, writes and provisions but will not take the firmware.

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Re: Unifi AP LR is not upgrading

Hello @Stevem57,

 

Cache the firmware on the controller and upgrade the UAP once the firmware has been cached!

Settings > Maintenance > Firmware

 

 

Regards,

Glenn R.

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Re: Unifi AP LR is not upgrading

Apologies for joining in on this topic. I foolishly offered to help sort this problem for someone as it looked easy but now I find I need some help!

 

I have UniFi Controller 5.10.19 installed and working on  a windows computer.

 

Through the controller I appear to have limited access to a UniFi  AP-LR on firmware 3.2.12 on which I'm trying to update. It still functions as an access point but I can no longer change or update the config.

 

To update the firmware I've followed various suggestions discussed here, such as staged updating via the custom upgrade option, but whilst it appears to be going through the motions it stubbornly remains on 3.2.12. I'm unable to SSH into the device (epic password fail!).  Any thoughts on what to try next or am I looking at a factory reset then trying to move forward?

 

Any advice or assistance would be greatly appreciated.

 

Best Regards

 

 

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Re: Unifi AP LR is not upgrading

[ Edited ]

Hello @ldpd,


Welcome to the community!

 

Reset the UAP and then SSH into it with the default credentials ubnt/ubnt.

 

Upgrade the UAP using the upgrade path below.

3.2.12 > 3.7.58 > 3.9.54 > 4.0.15

 

 

 

Regards,

Glenn R.

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Re: Unifi AP LR is not upgrading

Cache it?
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Re: Unifi AP LR is not upgrading

Thanks

 

Investigated this but not sure it's an available option

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Re: Unifi AP LR is not upgrading


@AmazedMender16 wrote:

Hello @ldpd,


Welcome to the community!

 

Reset the UAP and then SSH into it with the default credentials ubnt/ubnt.

 

Upgrade the UAP using the upgrade path below.

3.2.12 > 3.7.58 > 3.9.54 > 4.0.15

 

 

 

Regards,

Glenn R.

 

 

Think I'll have to bite the bullet and try this!


 

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Re: Unifi AP LR is not upgrading

Hello @ldpd,

 

Keep me posted!

 

 

Regards,

Glenn R.

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