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New Member
Posts: 10
Registered: ‎02-22-2019
Accepted Solution

Unifi Adopt

Hello. I have 3 Unifis. They not appear in the controller. They were configured on a controller that I no longer have access to. Even resetting does not appear on new controller. How can i do to adopt then?


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Ubiquiti Employee
Posts: 248
Registered: ‎10-15-2018
Kudos: 32
Solutions: 19

Re: Unifi Adopt

@BrunoWrezinski Is the old Controller still connected to the same network? If so, can you remove it?

Are you able to ping the new Controller from your APs? 

 

Have you attempted to set-inform from the CLI of the APs?

 

set-inform http://controller_ip:8080/inform

 

Jonathan See | UniFi Support

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Ubiquiti Employee
Posts: 248
Registered: ‎10-15-2018
Kudos: 32
Solutions: 19

Re: Unifi Adopt

@BrunoWrezinski Is the old Controller still connected to the same network? If so, can you remove it?

Are you able to ping the new Controller from your APs? 

 

Have you attempted to set-inform from the CLI of the APs?

 

set-inform http://controller_ip:8080/inform

 

Jonathan See | UniFi Support
Senior Member
Posts: 23,749
Registered: ‎08-04-2017
Kudos: 4496
Solutions: 1168

Re: Unifi Adopt

Hello @BrunoWrezinski,


Welcome to the community!

 

Make sure port 8080/tcp is open in the firewall/av.

 

 

 

Regards,

Glenn R.

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New Member
Posts: 10
Registered: ‎02-22-2019

Re: Unifi Adopt

Hello. The unifis are in another city, so the set-inform must be done twice. One to appear in the Controller and another after the click to adopt. I just doing it wrong, just one time. Thanks for help.

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