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Unifi Wifi Experience very low

I've been having very spotty service on a few of my devices. I don't have a ton connected to the network. so I'm not sure why.

 

I have two networks (that are used) and A and a B Net. both on their own VLANs

 

any ideas? see anything that may cause this. does seem to happen on my iPad more than anything else but it's by no means purely isolated to the iPad

 

Screen Shot 2019-05-14 at 21.40.53.pngScreen Shot 2019-05-14 at 21.44.16.png

Screen Shot 2019-05-14 at 21.48.28.png

 


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Senior Member
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Re: Unifi Wifi Experience very low

Hello @balsum,

 

What firmware version are you on?

Make sure you'e running 4.0.30

 

 

Regards,

Glenn R.

Cloud Hosted Controllers | Glenn R. | UniFi Installation/Easy Update Scripts | UniFi-Video Installation Scripts | UniFi-VoIP Installation Scripts
USG-XG-8 • USG-4-PRO • USG
US-XG-16 • US-48-500W • US-24-POE-250W 2x • US-16-POE-150W 3x • US-24 • US-8-150W • US-8
UAP XG • UAP-SHD • UAP-HD • UAP-NanoHD 2x • UAP-AC-PRO 2x • UAP-AC-LITE • UAP-AC-IW • UAP-AC-M • UAP-AC-M-PRO 2x
UAS-XG • UCK-G2-PLUS • UCK-G2 • UCK

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Senior Member
Posts: 23,730
Registered: ‎08-04-2017
Kudos: 4494
Solutions: 1167

Re: Unifi Wifi Experience very low

Hello @balsum,

 

What firmware version are you on?

Make sure you'e running 4.0.30

 

 

Regards,

Glenn R.

Cloud Hosted Controllers | Glenn R. | UniFi Installation/Easy Update Scripts | UniFi-Video Installation Scripts | UniFi-VoIP Installation Scripts
USG-XG-8 • USG-4-PRO • USG
US-XG-16 • US-48-500W • US-24-POE-250W 2x • US-16-POE-150W 3x • US-24 • US-8-150W • US-8
UAP XG • UAP-SHD • UAP-HD • UAP-NanoHD 2x • UAP-AC-PRO 2x • UAP-AC-LITE • UAP-AC-IW • UAP-AC-M • UAP-AC-M-PRO 2x
UAS-XG • UCK-G2-PLUS • UCK-G2 • UCK
New Member
Posts: 23
Registered: ‎12-09-2017
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Re: Unifi Wifi Experience very low

I’m running

Controller 5.10.23

USG 4.4.36.5146617

AC-Ap-Lite 4.0.21.9965. - don’t have the option for an update. Manually update firmware?

Senior Member
Posts: 23,730
Registered: ‎08-04-2017
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Re: Unifi Wifi Experience very low

Hello @balsum,

 

Yeah, perform a custom upgrade with the binary binary link location.

Devices > UAP > Config > Manage Device > Custom Upgrade

 

 

Regards,

Glenn R.

Cloud Hosted Controllers | Glenn R. | UniFi Installation/Easy Update Scripts | UniFi-Video Installation Scripts | UniFi-VoIP Installation Scripts
USG-XG-8 • USG-4-PRO • USG
US-XG-16 • US-48-500W • US-24-POE-250W 2x • US-16-POE-150W 3x • US-24 • US-8-150W • US-8
UAP XG • UAP-SHD • UAP-HD • UAP-NanoHD 2x • UAP-AC-PRO 2x • UAP-AC-LITE • UAP-AC-IW • UAP-AC-M • UAP-AC-M-PRO 2x
UAS-XG • UCK-G2-PLUS • UCK-G2 • UCK
New Member
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Re: Unifi Wifi Experience very low

Done, thank you

Senior Member
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Re: Unifi Wifi Experience very low

Hello @balsum,

 

You're welcome, let me know how things go Man Happy

 

 

Regards,

Glenn R.

Cloud Hosted Controllers | Glenn R. | UniFi Installation/Easy Update Scripts | UniFi-Video Installation Scripts | UniFi-VoIP Installation Scripts
USG-XG-8 • USG-4-PRO • USG
US-XG-16 • US-48-500W • US-24-POE-250W 2x • US-16-POE-150W 3x • US-24 • US-8-150W • US-8
UAP XG • UAP-SHD • UAP-HD • UAP-NanoHD 2x • UAP-AC-PRO 2x • UAP-AC-LITE • UAP-AC-IW • UAP-AC-M • UAP-AC-M-PRO 2x
UAS-XG • UCK-G2-PLUS • UCK-G2 • UCK
New Member
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Registered: ‎12-09-2017
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Re: Unifi Wifi Experience very low

That seems to have solved all the issues i was having. thank you very much

 

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Senior Member
Posts: 23,730
Registered: ‎08-04-2017
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Re: Unifi Wifi Experience very low

Hello @balsum,

 

Awesome, thank you for reporting back!

 


Regards,

Glenn R.

Cloud Hosted Controllers | Glenn R. | UniFi Installation/Easy Update Scripts | UniFi-Video Installation Scripts | UniFi-VoIP Installation Scripts
USG-XG-8 • USG-4-PRO • USG
US-XG-16 • US-48-500W • US-24-POE-250W 2x • US-16-POE-150W 3x • US-24 • US-8-150W • US-8
UAP XG • UAP-SHD • UAP-HD • UAP-NanoHD 2x • UAP-AC-PRO 2x • UAP-AC-LITE • UAP-AC-IW • UAP-AC-M • UAP-AC-M-PRO 2x
UAS-XG • UCK-G2-PLUS • UCK-G2 • UCK
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