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Posts: 2
Registered: ‎04-22-2017
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Unifi app not showing rf environment on Android

Anyone else have this problem on the android version?

 

Rf scan can be started and is executed but results are not shown. Only reports  Last scan: Never.

However on my ios device the results are visible

 

AC Lite and 8 port poe switch 3.9.48.9248

Cloudkey 5.8.28  0.11.4

App version 1.7.0

Oneplus 3T  Android 8.0.0 Security up to.1st july


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Ubiquiti Employee
Posts: 292
Registered: ‎03-01-2017
Kudos: 59
Solutions: 6

Re: Unifi app not showing rf environment on Android

@Rambler Thanks for the report. We have planned to check and rework this screen soon.

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Senior Member
Posts: 21,880
Registered: ‎08-04-2017
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Re: Unifi app not showing rf environment on Android

Hello,

 

Sounds like the APP has some bugs.

 

 

Regards,

Glenn R.

 

CC @UBNT-Mates

Cloud Hosted Controllers | Glenn R. | UniFi Installation/Easy Update Scripts | UniFi-Video Installation Scripts | UniFi-VoIP Installation Scripts
USG-XG-8 • USG-4-PRO • USG
US-XG-16 • US-48-500W • US-24-POE-250W 2x • US-16-POE-150W 3x • US-24 • US-8-150W • US-8
UAP XG • UAP-SHD • UAP-HD • UAP-NanoHD 2x • UAP-AC-PRO 2x • UAP-AC-LITE • UAP-AC-IW • UAP-AC-M • UAP-AC-M-PRO 2x
UAS-XG • UCK-G2-PLUS • UCK-G2 • UCK
Ubiquiti Employee
Posts: 292
Registered: ‎03-01-2017
Kudos: 59
Solutions: 6

Re: Unifi app not showing rf environment on Android

@Rambler Thanks for the report. We have planned to check and rework this screen soon.

New Member
Posts: 1
Registered: ‎09-04-2017

Re: Unifi app not showing rf environment on Android

Thanks @UBNT-Mates, I'm having the same issue here, is there an ETA for the fix?

 

While using the Android App, I fire up the RF Scanning, after presing the RF Scanning Button the app close inmidiatly.

 

Next I RE-Open the app again and the AP shows UP as "RF Scanning" so I wait for the 5 Minutes to complete, and the RF SCANING status disapear.

 

Them I get back to the RF Scanning results and it said "Last scan: Never".

 

If I use the web interface of the Controller the Scan runs  ok, results came 5 minutos after the RF Scan, so I have RF Scan info on the controller but not on the app.

 

Enviroment Details:

UNIFI App version: 1.7.4 (10704050)

5x UAP-AC-PRO (3.9.54.9373)

Controller: UI: 5.9.29.0
BUILD: atag_5.9.29_11384

Android version: 6.0.1

Android Kernel version: 3.10.9-7760371

Android Build number: MMB29K.G900HXXS1CQD4

Android Model Number: SM-G900H (Samsung Galaxy S5)

 

Thanks,

 

Alexis Garcia

Ubiquiti Employee
Posts: 292
Registered: ‎03-01-2017
Kudos: 59
Solutions: 6

Re: Unifi app not showing rf environment on Android

@amgd We are now fully focused on the new login screen. Right after that, we will make the fix or completely new RF env. screen.

New Member
Posts: 1
Registered: ‎03-17-2017

Re: Unifi app not showing rf environment on Android

[ Edited ]

@UBNT-Mates It is now essentially February 2019. This has been an ongoing issue for quite some time now, and I think we all deserve a legitimate update on this issue. There has been ample time to at least give us an ETA on the resolution. This is a crucial feature that is definitely a deciding factor for near-future wireless deployments for our clients. Thanks in advance for your time, and we look forward to hearing a response soon.

Ubiquiti Employee
Posts: 292
Registered: ‎03-01-2017
Kudos: 59
Solutions: 6

Re: Unifi app not showing rf environment on Android

@JDriskell88 We have already prepared the hotfix for this issue. It will be available in the next beta version.

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