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Emerging Member
Posts: 53
Registered: ‎08-08-2015
Kudos: 4
Solutions: 1

What format to use for manual entry of MAC address in Unifi app

I am trying to configure a standalone UAP with the Unifi app. Scan QR code doesn't work (it doesn't recognize the bar code (the UAP has a bar code, not a QR code)), and when I enter the Mac address manually, I get a message that the mac address is illegal.

 

The sticker on the UAP says "1349G xxxxxxxxxxxx" (where the x:es are the MAC address). I have tried to enter that literraly (with and without the space), and just the MAC, and in reverse order. All without success.

 

So - what format is the App expecting? 

New Member
Posts: 1
Registered: ‎03-23-2018

Re: What format to use for manual entry of MAC address in Unifi app

 Any update on this? I am seeing the same thing 

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New Member
Posts: 2
Registered: ‎04-02-2018

Re: What format to use for manual entry of MAC address in Unifi app

It looks like the UI has been nicely updated since this question. When you do an 'Add batch', the UI (I'm using v5.10.12.0) now tells you the format:

Each MAC address should be entered on a new line.
Octets in a MAC address must be separated by a colon or a hyphen. For example 04:18Man Very Happy6:F0:11:22, 04-18-D6-F0-11-22.
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