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New Member
Posts: 18
Registered: ‎05-22-2018
Kudos: 2

no DHCpP Service after upgrade Unifi AP and SW upgrade

Hello,

 

today i have updated he following devices

 

1x UAPC-PRO

2x UAP-AC-Lite

1x USW-24

1x USW-8

 

from 3.9.54.9373 to 4.0.9.9636

my Controller is on atag_5.9.29_11384

 

After the update i have issues with DHCP from pfsense, none of my Devices (Handy/Laptop) could get an ip address from the firewall.

After downgrade to 3.9.54.9373 all is working without any dhcp issues.

Senior Member
Posts: 13,014
Registered: ‎08-04-2017
Kudos: 2206
Solutions: 639

Re: no DHCpP Service after upgrade Unifi AP and SW upgrade

Hello @fstolzen,

 

Strange... can the devices ping the DHCP server?

 

 

Regards,

Glenn R.

 

CC @UBNT-BenBuckley

Cloud Hosted Controllers | Glenn R. | UniFi Installation/Easy Update Scripts | UniFi-Video Installation/Easy Update Scripts | UniFi-VoIP Installation Scripts
USG-4-PRO • USG
USW-48-500W • USW-24-POE-250W 2x • USW-16-POE-150W 3x • USW-24 • USW-8-150W • USW-8
UAP XG • UAP-SHD • UAP-HD • UAP-NanoHD • UAP-AC-PRO 2x • UAP-AC-LITE • UAP-AC-IW • UAP-AC-M
UCK-G2-PLUS • UCK-G2 • UCK
New Member
Posts: 18
Registered: ‎05-22-2018
Kudos: 2

Re: no DHCpP Service after upgrade Unifi AP and SW upgrade

Hello,

 

no ping is possible, when i check the logs in the dhcp server i can´t see any equests to get an ip address

Ubiquiti Employee
Posts: 1,325
Registered: ‎12-16-2015
Kudos: 299
Solutions: 10

Re: no DHCpP Service after upgrade Unifi AP and SW upgrade

@fstolzen did UniFi devices get IP addresses?  If you upgrade to 4.0.9 again, does the issue come back?

If you'd like to try our latest features, consider signing up for beta: https://help.ubnt.com/hc/en-us/articles/204908664-How-To-Sign-Up-for-Beta-Access

If you're trying to debug a network issue, take a look at this help article: https://help.ubnt.com/hc/en-us/articles/221029967-UniFi-Debugging-Intermittent-Connectivity-Issues-on-your-UAP
New Member
Posts: 18
Registered: ‎05-22-2018
Kudos: 2

Re: no DHCpP Service after upgrade Unifi AP and SW upgrade

The Unifi Devices are getting an IP address from the DHCP Server, but all other Devices

have trouble to get an IP address from the DHCP Server.

 

I got back to the old Version 3.9.54.9373 and updated again to 4.0.9.9636 and the result is the same

no ip address from dhcp

Senior Member
Posts: 13,014
Registered: ‎08-04-2017
Kudos: 2206
Solutions: 639

Re: no DHCpP Service after upgrade Unifi AP and SW upgrade

Hello @fstolzen,

 

For giggles have you tried 4.0.10?

 

 

Regards,

Glenn R.

Cloud Hosted Controllers | Glenn R. | UniFi Installation/Easy Update Scripts | UniFi-Video Installation/Easy Update Scripts | UniFi-VoIP Installation Scripts
USG-4-PRO • USG
USW-48-500W • USW-24-POE-250W 2x • USW-16-POE-150W 3x • USW-24 • USW-8-150W • USW-8
UAP XG • UAP-SHD • UAP-HD • UAP-NanoHD • UAP-AC-PRO 2x • UAP-AC-LITE • UAP-AC-IW • UAP-AC-M
UCK-G2-PLUS • UCK-G2 • UCK
New Member
Posts: 18
Registered: ‎05-22-2018
Kudos: 2

Re: no DHCpP Service after upgrade Unifi AP and SW upgrade

No, yesterday morning i found only version 4.0.9 on the update blog.

 

I will try the new version next week and will report

 

Thanks for your replies

Ubiquiti Employee
Posts: 1,325
Registered: ‎12-16-2015
Kudos: 299
Solutions: 10

Re: no DHCpP Service after upgrade Unifi AP and SW upgrade

@fstolzen are you willing to give me remote access so I can take a look?

If you'd like to try our latest features, consider signing up for beta: https://help.ubnt.com/hc/en-us/articles/204908664-How-To-Sign-Up-for-Beta-Access

If you're trying to debug a network issue, take a look at this help article: https://help.ubnt.com/hc/en-us/articles/221029967-UniFi-Debugging-Intermittent-Connectivity-Issues-on-your-UAP
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