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Member
Posts: 113
Registered: ‎11-08-2016
Kudos: 71
Solutions: 9
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"Invalid Login Information" to CloudKey from Android app

Been working fine for a while.  Upgraded to 5.4.18/0.6.9. 

Local and WebRTC works from desktop PC's. 

Local works from mobile browser.

App fails locally with "invalid login information", app fails WebRTC just spinning trying to connect (both on- and off-network).

 

Cleared data/cache from app, rebooted CK, same results.

Login/password OK.  Fails to both unifi:8443 and IP:8443 (Both work fine from a computer). 

 

Known issue?  Anything else I should try?


Accepted Solutions
Member
Posts: 113
Registered: ‎11-08-2016
Kudos: 71
Solutions: 9

Re: "Invalid Login Information" to CloudKey from Android app

This was fixed with a newer controller - iirc there was a certificate problem between controller and android which caused the login to fail.  Think it was fixed 5.5.20-ish.  I'm on 5.6.22 now and haven't seen the issue in a while.

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New Member
Posts: 2
Registered: ‎05-03-2014
Kudos: 1
Solutions: 1

Re: "Invalid Login Information" to CloudKey from Android app

Did you solve this problem?

Member
Posts: 113
Registered: ‎11-08-2016
Kudos: 71
Solutions: 9

Re: "Invalid Login Information" to CloudKey from Android app

Negative; still getting the "Invalid Login" on direct-access, even after 5.4.19/0.6.10 update. 

App version is 1.6.2 (10602005). 

 

The cloud access works both on and off the LAN, so I just nuked the local saved controller and use the cloud access. 

Established Member
Posts: 1,504
Registered: ‎01-29-2014
Kudos: 446
Solutions: 79

Re: "Invalid Login Information" to CloudKey from Android app

[ Edited ]

Next time ssh into the CK and run :

 

chmod u+s /usr/bin/sudo

 

You ought to find it works again.

 
New Member
Posts: 2
Registered: ‎02-15-2017

Re: "Invalid Login Information" to CloudKey from Android app

I tried it and it didn't work... same problems as above

Member
Posts: 113
Registered: ‎11-08-2016
Kudos: 71
Solutions: 9

Re: "Invalid Login Information" to CloudKey from Android app

This was fixed with a newer controller - iirc there was a certificate problem between controller and android which caused the login to fail.  Think it was fixed 5.5.20-ish.  I'm on 5.6.22 now and haven't seen the issue in a while.

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