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Posts: 4
Registered: ‎03-11-2016

Duplicate devices created

We're currently seeing devices being duplicated in AC2, however they seem to actually be a merger of 2 different devices. This only seems to happen with PPPoE clients following an IP change and not those with static IPs

 

When issued a new IP that is the same as another offline device in AC2 it seems to get confused. There will be 2 devices with the same IP and all same information except the MAC address. One will be online and the other either offline or not monitored. There is no way to revert the incorrect device back to it's correct state other than removing the duplicate and running a new scan

 

This seems to be more apparant on larger networks where there is a higher risk of re-using an IP address shortly after being used by a different device

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