Reply
Highlighted
New Member
Posts: 26
Registered: ‎06-04-2016
Kudos: 1
Accepted Solution

Error update

MODAL_TASK_DETAILS_FIRMWARE_UPDATE_EVENT_STATUS_UPLOADING_FW_IMAGE_REPEATEDLY_MESSAGE

MODAL_TASK_DETAILS_FIRMWARE_UPDATE_EVENT_STATUS_UNEXPECTED_SSH_ERROR

 

Got a banch of this errors while trying update from 6.1.4 to 6.1.6

AC_GA3


Accepted Solutions
Veteran Member
Posts: 4,158
Registered: ‎03-02-2015
Kudos: 765
Solutions: 183

Re: Error update

[ Edited ]

@maxnewnet

That depends on the uptime of these devices, but will later look into logs anyway. Can't open rar files on my mobile.

 

EDIT:

Barely overlooked your AC2 server logs, but seems issue is same on all of them.

Long uptime and so not enough space left for fw update. AC2 webclient generates error you've seen

 

2018.03.11-18:22:47.871 [SSH] DEBUG: jsch ex while connecting to LiteBeam M5 (10.24.0.82) ex: java.io.IOException: return code=1, message='scp: /tmp/fwupdate.bin: No space left on device

 

Maybe there should be a check for left space on radio prior to fw update attempt.

 

@UBNT-Karolis

===================================================
We all work for KUDOs here.
Thx

View solution in original post


All Replies
Veteran Member
Posts: 4,158
Registered: ‎03-02-2015
Kudos: 765
Solutions: 183

Re: Error update

@maxnewnet

While this error speaks for itself, can you also grab latest AC2 server log while you tried updating?
===================================================
We all work for KUDOs here.
Thx
New Member
Posts: 26
Registered: ‎06-04-2016
Kudos: 1

Re: Error update

[ Edited ]

log file - removed

Veteran Member
Posts: 4,158
Registered: ‎03-02-2015
Kudos: 765
Solutions: 183

Re: Error update

Is IP and ssh port correct in device properties which show this error?
===================================================
We all work for KUDOs here.
Thx
New Member
Posts: 26
Registered: ‎06-04-2016
Kudos: 1

Re: Error update

Yea, all correct. I rebooted all devices and was able to update them. But it was strange, more than 30+ with same error

Veteran Member
Posts: 4,158
Registered: ‎03-02-2015
Kudos: 765
Solutions: 183

Re: Error update

[ Edited ]

@maxnewnet

That depends on the uptime of these devices, but will later look into logs anyway. Can't open rar files on my mobile.

 

EDIT:

Barely overlooked your AC2 server logs, but seems issue is same on all of them.

Long uptime and so not enough space left for fw update. AC2 webclient generates error you've seen

 

2018.03.11-18:22:47.871 [SSH] DEBUG: jsch ex while connecting to LiteBeam M5 (10.24.0.82) ex: java.io.IOException: return code=1, message='scp: /tmp/fwupdate.bin: No space left on device

 

Maybe there should be a check for left space on radio prior to fw update attempt.

 

@UBNT-Karolis

===================================================
We all work for KUDOs here.
Thx
Ubiquiti Employee
Posts: 678
Registered: ‎05-28-2012
Kudos: 349
Solutions: 74

Re: Error update

Hi,

 

normally this should not happen, so we do not track it. There are measures to remove fw images left by unsuccessful updates.

 

@maxnewnet you might also want to consider increasing Java memory allocation for AC2. Check airControl2Server.vmoptions file for -Xmx option. I saw couple of out of memory errors in you logs.

New Member
Posts: 26
Registered: ‎06-04-2016
Kudos: 1

Re: Error update

It would be nice if the server did it themselves, if necessary.

for the help with the memory and the option, thanks, did not know about it.
Veteran Member
Posts: 4,158
Registered: ‎03-02-2015
Kudos: 765
Solutions: 183

Re: Error update

@maxnewnet

It's always a good idea to reboot devices with long uptimes. Similar 1x1 to updating remote /CPE devices first and afterwards Uplink / APs.
===================================================
We all work for KUDOs here.
Thx
Reply