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Veteran Member
Posts: 6,186
Registered: ‎02-09-2010
Kudos: 2731
Solutions: 39

devices wont reconnect

ac2autherrors.png

Getting this on a couple radios (1 NBE-5AC-19, 1 LBE-5AC-23)  

 

I've entered the credentials properly, definitely correct.  I've tried to reconnect them individually, together, etc. 

 

This has been going on through 2 ac2 releases and 2 firmware releases, I was letting it be hoping it would resolve itself but no luck.

Ubiquiti Employee
Posts: 782
Registered: ‎05-28-2012
Kudos: 402
Solutions: 82

Re: devices wont reconnect

Hi @rebelwireless,

 

can you provide me with server logs and that device MAC address. There might be more details about the issue in the logs. You can send them to aircontrol@ubnt.com

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