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Member
Posts: 104
Registered: ‎01-10-2015
Kudos: 2

Strange Out of nowhere problem

I've been using AirControl since I started my WISP.  A few days ago I no longer am able to pick up any of my CPE's.  When I run the discover it will find all AP's and any CPE that has an AP behind it as a relay, but no CPE's at a customers location.  Anyone ever see this?

Member
Posts: 104
Registered: ‎01-10-2015
Kudos: 2

Re: Strange Out of nowhere problem

Discovery is on for all CPE's and AP's.  It's never been off in the past.

Member
Posts: 104
Registered: ‎01-10-2015
Kudos: 2

Re: Strange Out of nowhere problem

And running either 8.5.12 or 8.5.11 for all AC products and 4.0.3 for AirFiber.  AirFiber 24's are being found as well.

Member
Posts: 104
Registered: ‎01-10-2015
Kudos: 2

Re: Strange Out of nowhere problem

Interesting, The UBNT Discovery tool also does not see any of the CPE's.  

Member
Posts: 185
Registered: ‎10-30-2013
Kudos: 103
Solutions: 2

Re: Strange Out of nowhere problem

We started seeing CPEs show up as "red" on a couple APs today. After having customers reboot, etc., we found that the CPE had been restored to 6.0.7 firmware (from 6.19). Just M radios (XW and XM). 6.0.7 won't connect to AC APs. Once we dopped the firmware, we could re-connect to them and upgrade their firmwares.

 

Have you tried loggin in to a CPE and check the firmware version?