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Emerging Member
Posts: 47
Registered: ‎03-13-2010
Kudos: 11

Aircube AC DC Jack size?

What size is the DC Jack on the Aircube AC?

Ubiquiti Employee
Posts: 10,754
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Re: Aircube AC DC Jack size?

Are you trying to use a 3rd party PSU?
Emerging Member
Posts: 47
Registered: ‎03-13-2010
Kudos: 11

Re: Aircube AC DC Jack size?

yes because you do not offer them.  What size is the dc jack?

Member
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Re: Aircube AC DC Jack size?

+1

New Member
Posts: 32
Registered: ‎02-07-2010

Re: Aircube AC DC Jack size?

I had a service call today to a customer that some how closed a drawer on to the cable and cut it off need a way to buy replacements either through Ubiquiti or 3rd party

Ubiquiti Employee
Posts: 868
Registered: ‎09-24-2018
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Re: Aircube AC DC Jack size?

Let me check with RMA to see if there's anything we can do until I can get my eyes on the correct power specs for the PSU.

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Member
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Registered: ‎10-29-2015
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Re: Aircube AC DC Jack size?

Remember you can use a 24V passive PoE injector on the top left LAN port to power the unit as well. Might be cheaper / easier to get than a PSU with the stupidly tiny barrel.

Emerging Member
Posts: 47
Registered: ‎03-13-2010
Kudos: 11

Re: Aircube AC DC Jack size?

[ Edited ]

3.0mm x 1.0mm plug, we bought some adapters that go from 5.5mm to 3.0mm, that should do it for now, until Ubiquiti can get their act together on the simple request of having replacements available.

Ubiquiti Employee
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Re: Aircube AC DC Jack size?

We don't have spare adapters on hand anywhere to supply, either as separate items for sale or for RMA requests. They are only available as supplied with the airCubes unfortunately.

The best alternative is to use the POE port instead as we can offer our support for this method.

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Emerging Member
Posts: 47
Registered: ‎03-13-2010
Kudos: 11

Re: Aircube AC DC Jack size?

This does not work because we have standard installation procedures.  I still do not understand how you can offer a product with no spare power supplies available.  We are not even asking to RMA (Thats another issue, still not solved).  We just want spares on the shelf.  Who do I need to talk with or email about this at Ubiquiti vs posting it in the forum.

Ubiquiti Employee
Posts: 868
Registered: ‎09-24-2018
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Solutions: 42

Re: Aircube AC DC Jack size?

The Data sheet provides supported voltage and power specs for the aircubes. At this time, the extra power supplies we offer are the POE injectors.

https://dl.ubnt.com/datasheets/aircube/airCube_DS.pdf

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