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New Member
Posts: 13
Registered: ‎10-29-2014
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Aircube ISP Stability with UNMS

I'm on the latest UNMS 0.12.2 with airCube ISP - 2.3.0-beta.1 and earlier versions. I'm offering one of my clients a remotley managed wifi solution for 9 of there condos with the airCubes installed. For the most part 6/9 will stay connected to UNMS... the rest will connect for a couple hours then disconnect. Everytime they disconnect I have to make a hour road trip to reconnect them to UNMS. As far as I can tell the wifi stay's working. 

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Re: Aircube ISP Stability with UNMS

@UBNT-Radek
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We all work for KUDOs here.
Thx
Ubiquiti Employee
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Re: Aircube ISP Stability with UNMS

@dccittech, first of all I would suggest to upgrade all your airCube devices to the latest fw. @UBNT-Jindrich can you take a look into this issue as well?

 
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Posts: 13
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Re: Aircube ISP Stability with UNMS

Currently 4 are showing disconnected. I'm hoping to make a drive out there and get them back connected to UNMS and update them to the firmware that was just released today.

Ubiquiti Employee
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Re: Aircube ISP Stability with UNMS

@dccittech, grab a sup file from device as well.

 
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Re: Aircube ISP Stability with UNMS

@dccittech Hello Danny. In order to investigate this issue from the UNMS side, I will need both UNMS logs and a device support info from at least one affected device. Please, send those files to my email radek.skrivan(at)ubnt.com and include URL of this thread in the message. 

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New Member
Posts: 13
Registered: ‎10-29-2014
Kudos: 1

Re: Aircube ISP Stability with UNMS

Logs sent. 

New Member
Posts: 13
Registered: ‎10-29-2014
Kudos: 1

Re: Aircube ISP Stability with UNMS

Did you receive my email ? @UBNT-Radek

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New Member
Posts: 13
Registered: ‎10-29-2014
Kudos: 1

Re: Aircube ISP Stability with UNMS

@d_baltrusis any luck checking into this ?

Ubiquiti Employee
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Re: Aircube ISP Stability with UNMS

@d_baltrusis has been busy preparing for a release. He'll take a look as soon as possible.
Ubiquiti Employee
Posts: 329
Registered: ‎05-15-2016
Kudos: 151
Solutions: 17

Re: Aircube ISP Stability with UNMS

@dccittech, I'm not able to reproduce the issue. Can you send me sup files for me as well? deimantas.baltrusis@ubnt.com

 
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Registered: ‎10-29-2014
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Re: Aircube ISP Stability with UNMS

@d_baltrusis Sent. 

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