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New Member
Posts: 6
Registered: ‎03-11-2016

airFiber 5XHD not showing in the correct location on Aircontrol map.

airFiber 5XHD running v1.1.2 - device shows up in San Jose, CA however the GPS coords shown on the device are where the device is in Austin, TX. If I reset to default it goes to 0,0 and then returns to San Jose. This is the slave of another airFiber 5XHD also in Austin. That device's map placement is correct via GPS.

 

I have set up the devices in the network topology... How can I fix this?

 

Thanks!

Ubiquiti Employee
Posts: 6,655
Registered: ‎05-13-2009
Kudos: 2098
Solutions: 206

Re: airFiber 5XHD not showing in the correct location on Aircontrol map.


@gbkersey wrote:

airFiber 5XHD running v1.1.2 - device shows up in San Jose, CA however the GPS coords shown on the device are where the device is in Austin, TX. If I reset to default it goes to 0,0 and then returns to San Jose. This is the slave of another airFiber 5XHD also in Austin. That device's map placement is correct via GPS.

 

I have set up the devices in the network topology... How can I fix this?

 

Thanks!


If both link devices are monitored in AC2 and device position wasn't adjusted on AC2 map manually, then once device acquires GPS signal it's position should be updated in AC2 map with next heartbeat. Any chances to get remote access to your AC2 and that device which is misplaced? Please contact me directly via e-mail edmundas@ubnt.com

 

-Edmundas