10-01-2018 12:16 AM
Hi I'm from Iraq and since about 3 years I have purchased Rocket5-AC-Lite through the Amazon site. When the product arrives, it is closed to only three countries !! Since then I have been trying to find a way to open the list of other countries but to no avail please help me
10-01-2018 05:06 AM
The devices sold in the US and Canada are locked down to the legal standards of those countries. Had you purchased your devices in any other country you would have been able to select your own country.
10-01-2018 05:39 AM
With any wireless equipment (not just wifi but also microphones, smartphones, etc) it is always best to purchase in your own country, otherwise you might be using illegal frequencies since every country has their own set of approved frequencies. Or you might not be able to use the full potential of your equipment. Example: the 2.4 GHz band in the US uses only 11 channels, while most of the world uses 13 channels, ans some use 14 channels.
10-01-2018 08:16 AM
The US units cannot be unlocked.
10-01-2018 02:18 PM
@alsakur You need to make sure you are purchasing the International version and not -US.
I would try to find a local reseller. It looks like we have several that service your region. Please see HERE.
04-15-2019 10:41 PM
I find the international versions are in some cases more expensive or just to ship it takes an arm and a leg.
My question is, does the US version works for you without issues?
04-16-2019 05:39 AM