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airOS 8.4 Crash Report and High Memory

Hi all, we have installed the new Os 8.4 on 100 devices (client and Rocket-Prism / Lite) we have started to experiance many problems and many subscriber have a crash report (that we have send to ubnt). We have a mixed enviroment with GPS sync active and some lite whidout it. (No in mixed with M5). Your experience?

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Ubiquiti Employee
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Re: airOS 8.4 Crash Report and High Memory


@melbourneisp wrote:

When can we see a fix for this UNMS memmory leak issue on 8.4.0?


We've just posted 8.4.1-RC and 6.1.1-RC in the airMAX Beta Blog to address this.  Please let me know if it helps.

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New Member
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Re: airOS 8.4 Crash Report and High Memory

[ Edited ]

Same here also, we have the same problem (stations connected but does not pass data).

 

It does not fix with the watchdog. We dont have any problems with 8.4 beta 2.

 

Temporary fixed it with a reboot but after few hours, the problem occur again.

Ubiquiti Employee
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Re: airOS 8.4 Crash Report and High Memory

@andrewdjmc  For you crash reports, are these all WA units?  Were you able to submit the crashes via the crash reporter?

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Re: airOS 8.4 Crash Report and High Memory

[ Edited ]

@UBNT-James@andrewdjmc@xblack  there is a thread clearly showing a memory leak on this code

 

https://community.ubnt.com/t5/airMAX-AC/8-4-0-and-6-1-0-memory-leaks/m-p/2083438#M25326

 

This user in particular has UNMS enabled.

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Re: airOS 8.4 Crash Report and High Memory

[ Edited ]

@gmartine  Yes, I came here from that thread.  

 

Ths thread is reporting two different issues.

 

WA crashes and high mem usage

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Re: airOS 8.4 Crash Report and High Memory

Yes we are able to send the report by the crash reporter, and we have done many times this morning. Yes they are WA.
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Re: airOS 8.4 Crash Report and High Memory

Please disable UNMS if you are seeing this on 8.4.  If you have and are still seeing crashes on WA based unit, please try disabling airView on the System tab and let me know.

 

We are testing a fix for the UNMS related reports of high mem usage.

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New Member
Posts: 14
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Re: airOS 8.4 Crash Report and High Memory

I got the problem, its the UNMS that causes the problem.
New Member
Posts: 14
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Re: airOS 8.4 Crash Report and High Memory

The problem did not occur again after disabling UNMS. Connection time is 14hours now.
Ubiquiti Employee
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Re: airOS 8.4 Crash Report and High Memory

Guys - please disable UNMS if you are using v8.4 or v6.1. We are releasing a firmware which fixes this issue this week.
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Re: airOS 8.4 Crash Report and High Memory

When can we see a fix for this UNMS memmory leak issue on 8.4.0?

Ubiquiti Employee
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Re: airOS 8.4 Crash Report and High Memory


@melbourneisp wrote:

When can we see a fix for this UNMS memmory leak issue on 8.4.0?


We've just posted 8.4.1-RC and 6.1.1-RC in the airMAX Beta Blog to address this.  Please let me know if it helps.

UBNT_Alternate_Logo.png
Ubiquiti Networks airMAX Support Team

Check out our ever-evolving Help Center for answers to many common questions!

FREE UBWA Student Guide-Great RF Primer!

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