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Established Member
Posts: 1,004
Registered: ‎07-13-2008
Kudos: 131

another rocket AC PTMP stops transmitting .. great!

Hi,

 

I flagged this before and it has happened again.

 

We have a R5 AC running 8.4.3 that has been in service for a day as a client on a ptmp network and it has stopped transmitting.

 

Interestingly the airview also shows a distinct lack of signal where the AP is , but the site survey shows it is there fine and at the right signal.

 

As the unit scans it finds the AP channel. sits there for a bit then continues to scan.

 

This ONLY ever happens with AC PTMP rockets.  AC lites run faultless .

 

Has a solution been found? We have tried rolling back firmware right back to 8.0 and nothing so far revives it.

 

should we try going back to v7 and a reset to default then back up again or is this a hardware failure?

 

As it has been some time since this last happened here and was reported then, hopefully there is some news on this ?

 

The unit looks to have been purchased at the same time as the last rogue units too Man Sad

 

 

Bill Lewis
Kijoma Broadband
UK 5 GHz WISP - ISPA UK, RIPE Member
Senior Design Eng , RF / Network Eng.
Established Member
Posts: 1,004
Registered: ‎07-13-2008
Kudos: 131

Re: another rocket AC PTMP stops transmitting .. great!

[ Edited ]

nope , no amount of resets and firmware changes restores it.

 

it receives but does not transmit.

 

Oh well, only a 200 mile drive each way to replace it with an AC lite that we know will work reliably at least.

 

thanks guys.

Bill Lewis
Kijoma Broadband
UK 5 GHz WISP - ISPA UK, RIPE Member
Senior Design Eng , RF / Network Eng.
Ubiquiti Employee
Posts: 2,615
Registered: ‎04-14-2017
Kudos: 683
Solutions: 70

Re: another rocket AC PTMP stops transmitting .. great!

@UBNT-James You were looking into previous reports of this - can you help with this one?
Ubiquiti Employee
Posts: 9,154
Registered: ‎11-27-2012
Kudos: 2627
Solutions: 581
Contributions: 73

Re: another rocket AC PTMP stops transmitting .. great!

Sending you an email @kijoma

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