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Registered: ‎09-10-2014
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Can't connect UNMS app to R2AC's management radio 8.5.8 firmware

I've got Nanobeam 2AC's and PowerBeam 2AC's and connecting to the management radio is as I would expect.  The unit powers up and my phone finds the WIFI connection which I select and then show a picture of the CPE in the selection window but with the Prism R2AC AP while it connects to the WIFI it never "finds" the device but always comes back and says "R2AC-Gen2:MAC" u-installer and below "Searching for nearby devices".  I've tried it on several of the AP's i've been installing but no dice connecting via the app.  I can connect via the web browser but the app is a bit better suited for a phone interface.  Any suggestions?

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Re: Can't connect UNMS app to R2AC's management radio 8.5.8 firmware

Are you using the Android or iOS app?

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New Member
Posts: 28
Registered: ‎09-10-2014
Kudos: 1

Re: Can't connect UNMS app to R2AC's management radio 8.5.8 firmware

Android

Ubiquiti Employee
Posts: 11,848
Registered: ‎11-27-2012
Kudos: 3797
Solutions: 778
Contributions: 73

Re: Can't connect UNMS app to R2AC's management radio 8.5.8 firmware

 

We were able to reproduce this on 8.5.8, but it looks to be addressed with the latest Release Candidate.

 

Could you try loading the 8.5.11-RC2?  If not, I would wait for 8.5.11 final.

 

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New Member
Posts: 28
Registered: ‎09-10-2014
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Re: Can't connect UNMS app to R2AC's management radio 8.5.8 firmware

I'll wait.  I just wanted to make sure it wasn't something I was doing wrong.  Thanks!