New Member
Posts: 12
Registered: ‎05-29-2012
Solutions: 1

Fluctuating noise and signal

Hi!

We have a strange issue with one of our customers antenna. (PBE-5AC-400 Gen2)
The signal and noise is fluctuating several times during the day, noise seems to be at same level as signal and the customer is offline in some minutes at a time.

The neighbours are not seeing this noise, we have tried to swap radio, PoE injector, router, antenna cable. We have also tried to shut of all the electrical fuses in the customers house to eliminate noise from nearby electrical equipment.
See attached chart for AirControl data. ( the orange line is noise)
Does anyone have good ideas for what to do?

chart.jpegchart (1).jpeg

Emerging Member
Posts: 84
Registered: ‎12-04-2018
Kudos: 9
Solutions: 5

Re: Fluctuating noise and signal

I assume you've checked to see if theres another AP nearby on the same channel that's interferring?

New Member
Posts: 12
Registered: ‎05-29-2012
Solutions: 1

Re: Fluctuating noise and signal

Yes, i have checked that there is no other use on this channel that the AP and client is seeing.

I have also switched to an other channel that is not in use in this area.

Emerging Member
Posts: 84
Registered: ‎12-04-2018
Kudos: 9
Solutions: 5

Re: Fluctuating noise and signal

no other stations attached to this AP with this issue?

New Member
Posts: 12
Registered: ‎05-29-2012
Solutions: 1

Re: Fluctuating noise and signal

No other clients on neighbour ap or this actual ap is affected.

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Ubiquiti Employee
Posts: 11,657
Registered: ‎04-14-2017
Kudos: 2165
Solutions: 334

Re: Fluctuating noise and signal

What an odd pattern. It looks as if something in or near the customer's house is transmitting?