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Emerging Member
Posts: 60
Registered: ‎01-19-2009

The problem NS5-M

Two days ago I received AirMax equipment. For starters we installed on the terrace of a building a 5GHz-sector antenna with 120 degrees set Roket 5GHz access point AirMax ON. On the second floor I installed NS-5s-M. Although not visible signal is-43dB and I transferred to 52 Mbps, I expect to get better results. Today I lost the connection and not manage to get the interface of NS-5s-M, and not respond to ping. Please tell me if this problem has been met. November tomorrow we wish to give way to the first site AirMax in Bucharest and we do not want problem.

Waiting for an answer
Thank you
Suhoi
Previous Employee
Posts: 9,171
Registered: ‎08-17-2007
Kudos: 24

Re: The problem NS5-M

Two days ago I received AirMax equipment. For starters we installed on the terrace of a building a 5GHz-sector antenna with 120 degrees set Roket 5GHz access point AirMax ON. On the second floor I installed NS-5s-M. Although not visible signal is-43dB and I transferred to 52 Mbps, I expect to get better results. Today I lost the connection and not manage to get the interface of NS-5s-M, and not respond to ping. Please tell me if this problem has been met. November tomorrow we wish to give way to the first site AirMax in Bucharest and we do not want problem.

Waiting for an answer
Thank you



Hello,
Result will be less when you do not have LOS. This is unavoidable as this equipment is not LOS.
For the unit that went down, can you get into it on the wireless side? Please see the firmware at the top of the forum that deals with lockups.
Thanks,
Emerging Member
Posts: 60
Registered: ‎01-19-2009

Re: The problem NS5-M

Hi Mike,

Do not you understand what's wrong. I say that I connected NS5-M to a Rocket, it worked fine a few days after the NS5-M was blocked, I can not access the web interface and do not respond to ping. It acts like he does not have IP set. Today another NS5-M was blocked. After reset can access the web interface to standard IP 192.168.1.20
I wonder if there were such situations and to other users.

Thanks
Suhoi
Established Member
Posts: 1,058
Registered: ‎02-23-2008
Kudos: 51

Re: The problem NS5-M

suhoi, you need to update the software. The old software has the problem you describe.
New Member
Posts: 3
Registered: ‎09-17-2009

Re: The problem NS5-M

oh.. yes yes yes yes... =\
Ancient Member
Posts: 30,000
Registered: ‎03-17-2008
Kudos: 5969
Solutions: 128

Re: The problem NS5-M

If I were to tackle this problem, I would assume that a non-LOS will NOT work reliably...REGARDLESS that it may have worked (perhaps good or bad) at one point in the past. If you don't have a clear shot, you're chasing rabbits in the dark.
WHT = Short Form Acronym for "You couldn't handle me even if I came with instructions!"
Well engineered projects are indistinguishable from crazy ideas.

Speed, distance, reliability, cost...Pick three.
...World's First Ubiquiti AirMax WISP....
Emerging Member
Posts: 60
Registered: ‎01-19-2009

Re: The problem NS5-M

Hi,
This is the new firmware update XM.v5.0.1.2439.090826.1513? On the equipment to do updates, the NS5-M or the Rocket?
Thanks
Suhoi
New Member
Posts: 32
Registered: ‎02-27-2008

Re: The problem NS5-M

The firmware is for both Nano an Rocket.
Emerging Member
Posts: 60
Registered: ‎01-19-2009

Re: The problem NS5-M

I did firmware update and Signal Strength rocket dropped from-14dBm to-40dBm, Transmit CCQ: 80% fell to 46% and AirMax Capacity fell from 56% to 14% is ok? When I tried to update the NS5-M got an orange message that can not update. This is the version that I wanted to upload XM.v5.0.1.2439.090826.1513.

Thank you
Suhoi
Previous Employee
Posts: 9,171
Registered: ‎08-17-2007
Kudos: 24

Re: The problem NS5-M

I did firmware update and Signal Strength rocket dropped from-14dBm to-40dBm, Transmit CCQ: 80% fell to 46% and AirMax Capacity fell from 56% to 14% is ok? When I tried to update the NS5-M got an orange message that can not update. This is the version that I wanted to upload XM.v5.0.1.2439.090826.1513.

Thank you



Hello,
Can you screenshot the error that you are getting when uploading frmware?
Thanks,
New Member
Posts: 32
Registered: ‎02-27-2008

Re: The problem NS5-M

Hi Shuoi,

Is it possible that you are trying to upload the firmware using the configuration upload configuration form? You can imagine why I know you get an orange message when you do so ;-).

If the message is: "Uploaded configuration file is too big...", this is the case.

Regards.
Emerging Member
Posts: 60
Registered: ‎01-19-2009

Re: The problem NS5-M

Hi Mike,

I loaded firmware, gave no error.
I see a new firmware came XM.v5.0.2-rc2.2732.090918.1605, is valid for NS5-M and rochet?
Suhoi
Highlighted
Previous Employee
Posts: 9,171
Registered: ‎08-17-2007
Kudos: 24

Re: The problem NS5-M

Hi Mike,

I loaded firmware, gave no error.
I see a new firmware came XM.v5.0.2-rc2.2732.090918.1605, is valid for NS5-M and rochet?


HEllo,
Yes this firmware will work for all M series devices.
Thanks,