Comment
by
a month ago - last edited a month ago

@EDPR I fully agree, it also demonstrates transparency which is a good way to distinguish yourself from other service providers.

 

@PsychoticNL This is a solution which we custom built for Green Light Wireless which included the integration with ZenDesk. This could have been any Ticketing/Service Management/Help Desk solution with a well-featured API.

 

BTW, we are considering productizing the solution and are currently looking for feedback on must-have functionality.