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New Member
Posts: 14
Registered: ‎03-06-2017
Kudos: 4
Solutions: 1

mFI Controller and Installation Problems.

Good Morning

 

We recently got a client who bought the last stock of our mFI's and have a bit of problems, I was instructed to post on the forums by Ubiquiti.

Can anyone assist? Below is his query.

 

"The mfi controller is not accessible by the browser.
Controller loads but on clicking the "launch a browser to manage the
network" button the browser opens up and hangs on a blank screen.

Have already tried the forums and their suggestions of changing java version
back to version 7 and swapping between the 32 bit and 64 bit versions.
Have also tried the software on different versions of windows (server 2008
and windows 7)"

 

Kind Regards

Regular Member
Posts: 533
Registered: ‎04-24-2014
Kudos: 210
Solutions: 11

Re: mFI Controller and Installation Problems.

have you check to see if windows firewall is stopping it from loading?

Matt W
New Member
Posts: 27
Registered: ‎04-05-2018
Kudos: 6

Re: mFI Controller and Installation Problems.

1.  It's recommended to have both 32 and 64 bit Java.
2.  You must run Java 7 (8+ or <6 will not work, period).

3.  Check the required ports and make sure that both inbound and outbound traffic are allowed (clamp down with filtering if needed) in the firewall.

New Member
Posts: 14
Registered: ‎03-06-2017
Kudos: 4
Solutions: 1

Re: mFI Controller and Installation Problems.

It seems like the client went through all the settings and suggestions without success.

 

Any other suggestions?

 

Thank you to those who already provided suggestions.

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New Member
Posts: 27
Registered: ‎04-05-2018
Kudos: 6

Re: mFI Controller and Installation Problems.

Which browser are you using, and do you have Flash installed/enabled?  

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